Sai Htoo
San Diego,CA
Summary
Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic.
Overview
6
6
years of professional experience
Work History
Security Supervisor
Genesis Security Services
01.2023 - 06.2024
- Conducted regular patrols of facility to detect and deter security threats.
- Recorded incident reports with detailed accounts of occurrences.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Managed a team of security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism.
- Reduced incidents of theft and vandalism by closely monitoring surveillance systems and coordinating with law enforcement.
- Worked in fast-paced and high-risk environments while maintaining exceptional standards of excellence for security programs, strategies, and plans.
- Submitted documentation for weekly payroll, managed schedules, and enforced policies.
Dispensary Manager
Golden State Greens
01.2022 - 12.2022
- Trained employees on proper cannabis handling procedures, resulting in higher product quality and customer satisfaction.
- Increased sales through effective product promotion and staff training in upselling techniques.
- Maintained a clean, organized store environment to ensure optimal presentation of products and ease of access for customers.
- Collaborated with marketing teams to develop promotional materials that effectively communicated the benefits of medical cannabis products to potential customers.
- Evaluated employee performance regularly, providing constructive feedback and opportunities for professional growth within the company.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Amazon Trainer
Amazon
02.2021 - 01.2022
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Monitored and reported trainee progress, introducing new learning tools to address individual needs.
- Analyzed team performance and identified opportunities for additional training.
- Developed effective training plans based on department needs and objectives.
- Identified and recommended staff for key positions and departments.
Head Chef
KIKKA
03.2018 - 01.2021
- Managed food costs effectively with careful menu planning, accurate portion control, and utilization of seasonal ingredients.
- Placed orders to restock items before supplies ran out.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Maintained well-organized mise en place to keep work consistent.
- Coordinated with team members to prepare orders on time.
Education
High School Diploma -
Will C. Crawford Senior High School
San Diego, CA06.2019
Skills
- Team Leadership
- Staff Management
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Strategic Planning
- Project Management
- Operations Management
- Performance Management
- Sales Techniques
- Sales management
- Customer Service
- Decision-Making
- Computer Skills
- Team Development
- Training and Development
- Scheduling and Coordinating
- Staff Training and Development
Timeline
Security Supervisor
Genesis Security Services
01.2023 - 06.2024
Dispensary Manager
Golden State Greens
01.2022 - 12.2022
Amazon Trainer
Amazon
02.2021 - 01.2022
Head Chef
KIKKA
03.2018 - 01.2021
High School Diploma -
Will C. Crawford Senior High School
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