Led a successful product launch by documenting product requirements aligned with business goals including collaborating with stakeholders and steering cross-functional teams, addressing challenges, achieving outstanding results by surpassing KPIs with a 28% increase in user adoption and exceeding revenue goals by 5%
Conducted user interviews to uncover consumer pain points including utilizing insights to enhance the product features resulting in an impactful user-centric approach and improved customer satisfaction by 12%
Managed successful integration of AI-powered chatbots and streamlined operational support processes, resulting in a 30% reduction in average response time and a 25% increase in query resolution, promoting the organizations competitive advantage and increasing customer usability & retention.
Senior Product Consultant
MatcoTools
09.2021 - 04.2023
Led a revenue boosting digital transformation strategy by spearheading end-to-end transformation process, launching MVP, driving optimized product workflows and delivered a substantial revenue increase of $6.2M
Orchestrated cost effective organizational and business initiatives & guided transformation strategies by communicating directly with senior leadership to ensure strategic alignment & operational efficiencies driving a $3M cost reduction
Enhanced productivity through workshops by facilitating and trainings five product teams, imparting expertise on Program maturity, Agile planning cycles, that resulted in improved productivity by 50% and generated an additional $12M in revenue.
Product Consultant
Google
07.2018 - 09.2021
Delivered a cost-effective access management product by leading a cross functional team of nine that resulted in a substantial $4M/year reduction in business administration costs
Enhanced team velocity through strategic experimentation leading to a 45% increase in team velocity through effective communication and creative problem-solving that resulted in a significant 60% reduction in customer ticket volume.
Consultant
Google
04.2016 - 06.2018
Led strategic testing initiatives for Maps, ensuring global compatibility and reduced defects by 70%, prioritizing a user centric approach for enhanced UX
Played a pivotal role in enhancing location accuracy, addressing user needs and fostering user trust & engagement, contributing to overall 30% increase in positive user reviews & product experience.
Entry Level Trainee Programmer
Infosys
06.2007 - 02.2008
Engineered, assured, and optimized a library management web application that improved user experience by 30% for over 1,000 users
Participated in code reviews, collaborated with a team of developers, designers, and QA specialists to ensure timely delivery of projects including post-production support, troubleshooting, and addressing software bugs.
Education
Master of Business Administration - Entrepreneurship & Digital Marketing
Gies College of Business, University of Illinois Urbana
Champaign, IL
2006
Bachelor of Technology - Electronics and communication Engineering
Jawaharlal Nehru Technological University
Certification
Certified Scaled Agile Framework 5 Product Owner / Product Manager
Certified SAFe 5 Release Train Engineer
AI Product Management Specialization
BCG Digital Transformation
Certified ScrumMaster from Scrum Alliance
Google Data Analytics
Timeline
Senior Product Manager
Bank Of Guam
05.2023 - Current
Senior Product Consultant
MatcoTools
09.2021 - 04.2023
Product Consultant
Google
07.2018 - 09.2021
Consultant
Google
04.2016 - 06.2018
Entry Level Trainee Programmer
Infosys
06.2007 - 02.2008
Master of Business Administration - Entrepreneurship & Digital Marketing
Gies College of Business, University of Illinois Urbana
Bachelor of Technology - Electronics and communication Engineering
Jawaharlal Nehru Technological University
Certified Scaled Agile Framework 5 Product Owner / Product Manager
Certified SAFe 5 Release Train Engineer
AI Product Management Specialization
BCG Digital Transformation
Certified ScrumMaster from Scrum Alliance
Google Data Analytics