Saia Evans
Orlando,FL
Summary
Proven sales and training professional with a track record of enhancing customer satisfaction and boosting sales through expert customer service and effective team training. At Beauty Exchange Beauty Supply, excelled in merchandise display and customer engagement, significantly contributing to store sales goals. Skilled in communication and store maintenance, demonstrating a strong commitment to team cooperation and customer assistance. Professional in sales with strong focus on customer service and product knowledge. Proven ability to collaborate effectively with team members and adapt to changing needs. Skilled in driving sales, maintaining organized displays, and assisting customers. Reliable and results-driven, ensuring consistent achievement of sales targets and positive customer experiences.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Floor Associate
Beauty Exchange Beauty Supply
4649 S Orange Blossom Trail
08.2024 - Current
- Excellent customer service skills , and maintain up to date knowledge about beauty trends .
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Greeted customers at door in a friendly way as they enter the store .
- Communication with customers professionally and proactively to provide product information and advice.
- Contributed to the achievement of store sales goals through consistent delivery of exceptional customer service.
Crew Member Trainer
Mcdonalds, PDI FOODS
4640 S Orange Blossom Trail
09.2022 - 12.2023
- Mentored junior employees to improve performance, food safety, and customer service.
- Trained other employees in customer service, food safety, and performance requirements.
- Facilitated open lines of communication between management and crew members, resolving issues promptly to maintain high morale levels.
- Established and maintained quality control standards.
Education
High School Diploma -
Jones High School
801 Rio Grande Ave, Orlando FL05-2024
Skills
- Goal-Oriented
- Customer Service
- Store maintenance
- Cash Handling
- Cleaning
- Merchandise Display
- Loss Prevention
- Shipment Receiving
- Friendly and Helpful
- Strong Communication and Interpersonal Skills
- Customer Assistance
- Sales floor organization
- Team Cooperation
- Reliable and Responsible
Certification
- [Empowerment Scholarship] [Delta Sigma Theta Sorority, Inc] [05/23/2024]
Timeline
Sales Floor Associate
Beauty Exchange Beauty Supply
08.2024 - Current
Crew Member Trainer
Mcdonalds, PDI FOODS
09.2022 - 12.2023
High School Diploma -
Jones High School