Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Saiana Batista

Summary

Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.

Overview

4
4
years of professional experience

Work History

Sales Associate

Burlington
07.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Sales Associate

Babyblue
08.2021 - 07.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

SYEP Intern

Jacob A. Riis Neighborhood Settlement
07.2020 - 08.2020
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Analyzed problems and worked with teams to develop solutions.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.


Education

Bachelor of Arts (B.A.) -

Bmcc
05.2026

Skills

  • Retail merchandising expertise
  • Hospitality and accommodation
  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Money handling
  • Stocking and receiving
  • Cash handling accuracy
  • Sales strategies
  • Upselling
  • Retail store operations

Accomplishments

  • Increased productivity 5% by implementing several process improvements.
  • Exceeded monthly quota 3 times.
  • Brought in 20 new customers.

Timeline

Sales Associate

Burlington
07.2024 - Current

Sales Associate

Babyblue
08.2021 - 07.2023

SYEP Intern

Jacob A. Riis Neighborhood Settlement
07.2020 - 08.2020

Bachelor of Arts (B.A.) -

Bmcc

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Saiana Batista