Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Saif Al Moumen

Richmond,TX

Summary

Results-driven Senior Banking Manager with 16 years of experience improving business processes, increasing revenue, and retaining loyal customers. Proven ability to coordinate and monitor operations across multiple departments, streamlining processes and decreasing costs. Skilled in financial administration, product roadmap development, market research, data analysis, and team management.

Overview

20
20
years of professional experience

Work History

Automotive Sales Consultant

Group 1 Auto
Houston, TX
07.2021 - Current
  • Consistently met and surpassed monthly targets up to 130%.
  • Greeted customers and identified their automotive needs.
  • Provided product information, features, and benefits to customers.
  • Maintained up-to-date knowledge of new products and services offered by the dealership.
  • Conducted follow-up calls to ensure customer satisfaction after vehicle purchase or service visit.

Segment and Liability Product Manager

Standard Chartered Bank
Bahrain
06.2015 - 11.2020

Designed targeted product offerings and marketing strategies based on customer profiles to boost sales, drive cross-segment client migration, and optimize client experiences:

  • Spearheaded and executed over 30 client value propositions and campaigns.
  • Surpassed revenue goals for 70% of the value proposition campaign.
  • Increased bank liabilities by $180MN (USD) to reach $1,060MN (USD) over three years.
  • Boosted new-to-bank customers from 89,000 to 101,000 through targeted acquisition initiatives.
  • Achieved growth in bank's market share from 5.8% to 6.5%.
  • Directed deployment of new ATMs and CDMs across branches, and introducing new technology such as contactless payment.
  • Updated pricing strategy to align with market trends and regulatory changes.
  • Collaborated with stakeholders to define product requirements and user stories.
  • Developed product roadmaps to help guide the development of new products.

Performance and Strategy Manager

Standard Chartered Bank
Bahrain
07.2012 - 06.2015

Devised strategies and recommendations for retail banking to boost customer acquisition, asset growth, liabilities management, sales, and cross-sales.

  • Developed and executed annual branch business plans encompassing financials, vision, and capacity.
  • Worked with back-office and supporting functions (Legal, Compliance, Marketing, Finance) to enhance the process and strategies, minimize the cost, and prepare the strategic planning, forecasting, and budgeting for the business, including annual budgets.
  • Boosted lead-to-sale conversion by implementing customer data collaboration strategies.
  • Monitored performance metrics for a team of over 100 employees.
  • Set milestones and guided employees toward successful completion.

Branch Manager

Standard Chartered Bank
Qatar
06.2009 - 07.2012
  • Managed branch operations and led team engagement.
  • Ensured compliance with audit guidelines, leading to successful realignment of branch operations within one year.
  • Monitored and managed customer transactions while ensuring service standards were upheld.
  • Achieved branch sales targets through strategic focus on sales.
  • • Complied with Bank Secrecy Act, Anti-Money Laundering, OFAC, USA Patriot Act, Privacy Act, and Community Reinvestment Act.
  • Boosted branch efficiency through effective hiring, termination processes, and coaching.
  • Resolved strategic challenges impacting business operations.

Business Intelligent Unit Manager

Standard Chartered Bank
Qatar
02.2005 - 12.2011
  • Tracked results for assets, liabilities, investments, and SME performance.
  • Delivered comprehensive operational status updates within Business department to Risk managers for data analysis.
  • Designed and developed comprehensive MIS for various business areas including assets, liabilities, and investments.
  • Served as primary contact for communications with Qatar Credit Bauru on behalf of Standard Charter Bank.
  • Developed and executed control measures for operational risk management.

Education

Bachelor of Science - Computer Science

Qatar University
Qatar
06-2003

Skills

  • Identify areas of growth, and lead the road map
  • Multi-tasking, self-starter, and agent of change
  • Excellent communication and presentation skills, and the ability to work effectively with people of diverse backgrounds and varying technical skill sets
  • Ability to effectively analyze a situation, issue, problem, or risk (analytical and problem-solving skills)
  • Microsoft Office skills
  • Financial analysis and reporting

Languages

Arabic
Native/ Bilingual

Timeline

Automotive Sales Consultant

Group 1 Auto
07.2021 - Current

Segment and Liability Product Manager

Standard Chartered Bank
06.2015 - 11.2020

Performance and Strategy Manager

Standard Chartered Bank
07.2012 - 06.2015

Branch Manager

Standard Chartered Bank
06.2009 - 07.2012

Business Intelligent Unit Manager

Standard Chartered Bank
02.2005 - 12.2011

Bachelor of Science - Computer Science

Qatar University
Saif Al Moumen