Results-driven Senior Banking Manager with 16 years of experience improving business processes, increasing revenue, and retaining loyal customers. Proven ability to coordinate and monitor operations across multiple departments, streamlining processes and decreasing costs. Skilled in financial administration, product roadmap development, market research, data analysis, and team management.
Designed targeted product offerings and marketing strategies based on customer profiles to boost sales, drive cross-segment client migration, and optimize client experiences:
Devised strategies and recommendations for retail banking to boost customer acquisition, asset growth, liabilities management, sales, and cross-sales.