Dedicated professional with strong customer service skills and a focus on reliability. Bilingual in English and American Sign Language, committed to enhancing client satisfaction through active listening and effective communication.
Overview
7
7
years of professional experience
Work History
Line Cook
Tavern Restaurant Group
Cincinnati, OH
08.2025 - Current
Collaborated with kitchen team to ensure timely meal service during peak hours.
Maintained cleanliness and organization of kitchen areas, adhering to health regulations.
Trained new staff on cooking techniques and safety procedures to enhance team performance.
Bartender
The Pub, Tavern Restaurant Group
Crestview Hills, KY
04.2022 - Current
Crafted and served beverages, ensuring high standards of quality and presentation.
Maintained cleanliness and organization of bar area, adhering to health and safety regulations.
Developed strong customer relationships through attentive service and personalized recommendations.
Trained new staff on bartending techniques and operational procedures for efficient workflow.
Contributed to a positive work environment through effective teamwork and communication with colleagues.
Retail Supervisor
American Eagle Outfitters, Inc
Florence, KY
01.2019 - 04.2022
Supervised daily operations, ensuring adherence to company policies and standards.
Trained and mentored team members to enhance performance and customer service skills.
Resolved customer inquiries and complaints, fostering a positive shopping experience.
Education
High School Diploma -
Dixie Heights High School
Elsmere, KY
Associate of Applied Science - American Sign Language Interpreter
Cincinnati State Technical And Community College
Cincinnati, OH
12-2026
Skills
Customer service
Active listener
Reliable and trustworthy
Deaf culture awareness
Bilingual in English and American Sign Language
Highly motivated
Problem-solving
Languages
American sign language
Professional Working
Timeline
Line Cook
Tavern Restaurant Group
08.2025 - Current
Bartender
The Pub, Tavern Restaurant Group
04.2022 - Current
Retail Supervisor
American Eagle Outfitters, Inc
01.2019 - 04.2022
High School Diploma -
Dixie Heights High School
Associate of Applied Science - American Sign Language Interpreter