Saige Roundtree
Alexandria,USA
Summary
Compassionate Case Manager experienced in clinical environments. Hardworking and dedicated to achieving desired case outcomes. Offers excellent problem-solving, conflict resolution and communication abilities. Higher education achieved in the field of Psychology with experience with research courses through both undergrad and graduate programs.
Overview
4
4
years of professional experience
Work History
Targeted Case Manager
Brightview
03.2024 - Current
- Collaborate with diverse clients to develop personalized care plans, ensuring comprehensive support and fostering positive outcomes in community-based settings.
- Conduct thorough assessments of client needs, analyzing complex situations to identify appropriate resources and interventions for optimal case management.
- Implement targeted strategies to improve client outcomes, tracking progress and adjusting plans to achieve measurable improvements in quality of life.
- Develop creative solutions to address unique client challenges, leveraging community resources and innovative approaches to enhance service delivery.
Temporary Warehouse Employee
HH Global
07.2023 - 03.2024
- Streamlined warehouse operations, enhancing efficiency within production line.
- Fostered strong teamwork in fast-paced environment. Coordinated with colleagues to meet tight deadlines and maintain high-quality standards in product handling and distribution.
- Proposed and implemented process improvements, optimizing workflow efficiency. Adapted quickly to new technologies and systems, contributing to modernized warehouse operations.
- Maintained a positive attitude during peak seasons, supporting team morale and productivity.
Behavioral Health Access Specialist
NorthKey
07.2021 - 07.2023
- Streamlined patient intake processes, reducing wait times and improving access to critical behavioral health services. Implemented data-drivensolutions for resource allocation.
- Provided compassionate guidance to individuals seeking behavioral health support. Developed strong relationships with community partners to enhance care coordination.
- Optimized referral systems, leading to a substantial increase in successful placements. Consistently met or exceeded department KPIs for patient satisfaction and care quality.
Education
Master of Science - Applied Psychology
Shippensburg University of Pennsylvania
Shippensburg, PA08.2023
Bachelor of Arts - Psychology, Human Services and Addictions
Northern Kentucky University
Highland Heights, KY05.2021
Skills
- Community outreach
- Resource Management
- Conflict Resolution
- Critical Thinking
- Time Management
- Problem Solving
- Emotional Intelligence
- Client advocacy
- Data analysis and statistics
- Research paper writing
Timeline
Targeted Case Manager
Brightview
03.2024 - Current
Temporary Warehouse Employee
HH Global
07.2023 - 03.2024
Behavioral Health Access Specialist
NorthKey
07.2021 - 07.2023
Master of Science - Applied Psychology
Shippensburg University of Pennsylvania
Bachelor of Arts - Psychology, Human Services and Addictions
Northern Kentucky University
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