Sai Gireesha Pagadala
Salesforce Administrator
Austin,TX
Summary
Certified Salesforce Administrator having knowledge of Salesforce Customization, Security Access, Data Validation, Analytics, Sales Cloud, Service Cloud in Salesforce.com CRM. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Self-motivated, with a strong sense of personal responsibility, problem-solving skills and an all-around positive attitude.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
5
5
Certificates
Work History
Salesforce Administrator
Freelance, Pro-bono Team
Austin, TX
11.2023 - Current
- Configured and customized Salesforce objects, fields, page layouts, record types, and workflows to optimize user experience.
- Developed and conducted training sessions for new and existing users to enhance their proficiency in utilizing Salesforce features.
- Identified opportunities for process optimization and implemented solutions to increase efficiency.
- Evaluated and implemented AppExchange solutions to extend Salesforce capabilities based on organizational needs.
- Worked closely with internal and external teams to understand reporting requirements and delivered tailored solutions.
Salesforce Administrator
Mom Relaunch
Austin, TX
10.2023 - Current
- Proved successful working within tight deadlines and a fast-paced environment.
- Worked well in a team setting, providing support and guidance.
- Paid attention to detail while completing assignments.
- Cultivated interpersonal skills by building positive relationships with others.
- Set up and controlled user access levels across databases to protect important data.
- Perform testing of system enhancements within a sandbox environment and other QA tasks.
- Designed and generated custom reports and dashboards to provide actionable insights for management and other stakeholders.
Salesforce Administrator
Trailhead By Salesforce
Austin, Texas
01.2023 - Current
- Create and manage Salesforce users, profiles, roles, permission sets and other administrative responsibilities
- Generate and analyze reports and dashboards from Salesforce based on business needs as requested
- Ability to develop efficient automation testing strategies.
- Perform Salesforce configuration changes, including flow, fields, page layouts, record types, and custom settings.
- Knowledge on Lightning experience customization, Data modeling and Data security.
Full-Time Parenting and Volunteer Work
Volunteer Work
Austin, TX
11.2017 - 11.2022
- Provided full-time care, nurturing, and support for my kid, developing exceptional multitasking, time management, and prioritization skills.
- Offered caregiving services for friends' children on a regular basis, showcasing trustworthiness, reliability, and a strong sense of responsibility.
- Created engaging activities and supervised playtime, promoting a safe and enjoyable environment.
- Actively volunteered at community events embodying dedication, commitment, and a proactive approach to social involvement.
Sr.Software Engineer
Tech Mahindra
Hyderabad, Telangana
07.2015 - 10.2017
- Leading Client sessions, gathering/prioritizing requirements and creating solutions.
- Led software development initiative as subject matter expert and primary point-of-contact for project management staff.
- Conduct system performance testing to ensure system reliability, capacity and scalability.
- Worked with testing team to develop performance test plans and cases.
- Worked with project managers, developers, quality assurance and clients to resolve technical issues. Analyzed test results and coordinated with development teams for bug fixes.
Editorial Manager
Omics International
Hyderabad, Telangana
05.2014 - 07.2015
- Pitched content strategies and managed asset acquisition.
- Suggested improvements to content to enhance quality and accuracy. Researched topics to create accurate and engaging content.
- Generated and maintained style guides to encourage consistent quality of content.
- Collaborated with writers, designers and other editors to deliver content of highest quality.
- Collaborated with design, editorial and marketing departments to meet desired content goals.
Education
Master of Science - Biotechnology
Yogi Vemana University
Kadapa, Andhra Pradesh, India 06.2010 - 05.2012
Bachelor of Science - Biotechnology
Sri Venkateswara University
Nellore, Andhra Pradesh, India 06.2007 - 06.2010
Skills
Problem-Solving
Certification
Salesforce certified Administrator
Timeline
Snapshot Artificial Intelligence Metazoa
12-2023
Snapshot Certification Course Metazoa
12-2023
Salesforce Administrator
Freelance, Pro-bono Team
11.2023 - Current
Salesforce Administrator
Mom Relaunch
10.2023 - Current
Salesforce certified Administrator
07-2023
Salesforce Associate
04-2023
Salesforce Administrator
Trailhead By Salesforce
01.2023 - Current
Introduction to Programming Using Python
11-2022
Full-Time Parenting and Volunteer Work
Volunteer Work
11.2017 - 11.2022
Sr.Software Engineer
Tech Mahindra
07.2015 - 10.2017
Editorial Manager
Omics International
05.2014 - 07.2015
Master of Science - Biotechnology
Yogi Vemana University
06.2010 - 05.2012
Bachelor of Science - Biotechnology
Sri Venkateswara University
06.2007 - 06.2010
Similar Profiles
Amy DeVriesAmy DeVries
Development & Communications Coordinator at Pro Bono Indiana. Inc.Development & Communications Coordinator at Pro Bono Indiana. Inc.
M. Andreina ChopiteM. Andreina Chopite
Office Manager at Pro Bono IndianaOffice Manager at Pro Bono Indiana
Carlos ArambuloCarlos Arambulo
Documents Translator at ProZ (Pro Bono)Documents Translator at ProZ (Pro Bono)