Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Experience
Languages
Timeline
Generic

Sailaja Bora

Houston,TX

Summary

Competent crew member ready to take on a demanding workload to achieve objectives. Experienced in organizing supplies and equipment for efficient use. Leveraging one year of experience in shadowing an optometrist. Adept at communicating and well-known for commitment to the job and am a natural at managing time and thriving in hectic settings.

Overview

2
2
years of professional experience

Work History

Crew Member

Space Center Houston
10.2022 - Current
  • Worked well with teammates and accepted coaching from management team.
  • Assisted guests with special requests to ensure memorable visits and exceptional service.
  • Handled customer complaints to satisfy and retain guests.
  • Performed concierge services for guests.
  • Delivered exceptional service, as illustrated through multiple positive Yelp reviews.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Enhanced approximately 50 membership sales by providing excellent customer service and staff management.
  • Certified trainer at every designated workplace space center guest services department.

Sales Associate

Michael Kors
03.2023 - 07.2023
  • Used in-store system to locate inventory and place special orders for customers.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Recommended complementary purchases to customers, increasing revenue.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Stocked merchandise, clearly labeled items, and arranged according to size or color.
  • Engaged with customers to build rapport and loyalty.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Opened, shelved, and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Prioritized helping customers over completing other routine tasks in-store.

Sandwich Artist

Subway
10.2021 - 01.2022
  • Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
  • Operated cash registers with accuracy, ensuring proper handling of transactions.
  • Filled out daily shift logs to record amount of food prepared, used, and leftover.
  • Resolved customer complaints professionally, maintaining positive relationships, and promoting repeat business.

Education

High School Diploma -

Clear Horizons Early College High School
Houston, TX
05.2023

Associate of Arts - General Arts

San Jacinto College District
Pasadena, TX
05.2023

Skills

  • Issue Resolution
  • Communication Skills: Talk to people easily and make others comfortable when talking
  • Hospital operations
  • Customer Complaint Resolution
  • Inventory Management
  • Diversity awareness
  • Time Management: adjust time according to schedule and complete tasks on time
  • Creativity: infuse fresh ideas and new approaches
  • Multitasking: Juggle multiple projects while competing priorities
  • Mathematics: Understanding importance of critical thought in solving problems, analytical processes, numerical reasoning

Accomplishments

    With a steadfast commitment to academic excellence and personal growth, I am honored to have achieved the Seal of Biliteracy from 2019 to 2022, showcasing proficiency in multiple languages. Additionally, my dedication to scholarship was demonstrated by my induction into the National Honor Society from 2021 to 2023, where I actively contributed to service and leadership initiatives. Being recognized as a Superintendent Scholar in 2021 further highlights my consistent pursuit of academic excellence. Moreover, achieving Suma cum laude status in 2023 exemplifies my unwavering dedication to scholarly achievement and sets a high standard for my future endeavors. These accomplishments reflect my passion for learning and commitment to positively impacting both academic and community settings.

Experience

During my tenure as an intern at Scarsdale Eye Care in Houston, Texas, from 2022 to 2023, I gained invaluable hands-on experience and exposure to various aspects of optometry under the guidance of Dr. Pham. Through shadowing Dr. Pham three hours a week, I've had the opportunity to witness firsthand the intricacies of patient care and the execution of eye exams. Engaging directly with patients, I've honed my communication skills by greeting them warmly and ensuring their comfort while waiting for assistance. Observing eye exams and Opti-Light laser treatments has deepened my understanding of optometric procedures. I've even had the chance to perform small portions of laser treatments myself under supervision. Additionally, my involvement in researching the Lumines Opti-light Machine and developing a brochure for the final product has allowed me to delve into the technical aspects of optometry and contribute to the clinic's promotional efforts. This internship has provided me with a multifaceted learning experience, solidifying my passion for optometry and equipping me with valuable skills for my future career.

Languages

English
Native or Bilingual
Telugu
Native or Bilingual
Spanish
Limited Working

Timeline

Sales Associate

Michael Kors
03.2023 - 07.2023

Crew Member

Space Center Houston
10.2022 - Current

Sandwich Artist

Subway
10.2021 - 01.2022

High School Diploma -

Clear Horizons Early College High School

Associate of Arts - General Arts

San Jacinto College District
Sailaja Bora