
Detail-oriented and reliable professional with experience in data analysis, team management, and customer engagement. Proven ability to perform effectively in fast-paced environments, manage responsibilities with accuracy, and communicate clearly with both teams and customers.
• Managed and oversaw all aspects of daily operations, including opening and closing procedures, inventory management, and quality control.
• Trained and supervised staff to ensure a positive and efficient work environment.
• Engaged with customers to enhance their overall experience and resolve customer concerns promptly.
· Conduct student interviews to identify and align them with suitable volunteer opportunities.
· Establish and maintain collaborative relationships with community partners.
· Collaborate effectively with team members to achieve shared goals.
· Specialized in Total Suspended Solids and Chlorophyll testing of water samples.
· Recorded and analyzed data, ensuring all results met quality control standards and were documented according to lab protocols.
· Collaborated with lab technicians and environmental scientists to support ongoing research and project development.
· Maintained a clean and organized lab environment, adhering to safety protocols and best practices.
• Utilized customer relationship management software, including ZoomInfo and LinkedIn Sales Navigator, to identify prospective clients and generate leads.
• Updated and managed customer information in Salesforce, ensuring accurate sales records.
• Acquired practical experience in pharmaceutical and environmental solutions industries.