Saima Aslam
Louisville
Summary
Proven Administrative Assistant with a track record of enhancing office operations and customer satisfaction at Patientcare MD. Leveraged strong problem-solving and Microsoft Word expertise to streamline processes, achieving a significant improvement in data management and client relations. Skilled in prioritizing tasks and maintaining confidentiality, consistently delivering results beyond expectations.
Overview
24
24
years of professional experience
Work History
Warehouse Worker
The Petting Zoo
01.2023 - 09.2023
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Consistently lifted materials weighing as much as 25 pounds
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
Administrative Assistant
Patientcare MD
01.2013 - 02.2014
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Maintained inventory of office supplies and placed orders.
- Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
- Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
- Enhanced office environment, organizing spaces for better workflow and employee comfort.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
Quality Associate
Greatbatch Hittman
01.2006 - 12.2007
- Improved product quality by implementing rigorous inspection processes and providing feedback to production teams.
- Enhanced customer satisfaction by addressing and resolving complaints in a timely manner.
- Implemented process improvements based on data analysis, resulting in reduced defect rates and increased overall product quality.
- Collaborated with manufacturing teams to optimize production processes for improved quality and efficiency.
- Conducted thorough root cause analyses for non-conformances, contributing to continuous improvement initiatives.
- Maintained accurate records of all quality-related activities, ensuring compliance with regulatory requirements.
- Examined products for imperfections and defects.
Administrative Assistant
Casualty Adjusters Guide
06.1999 - 12.2003
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Education
Gender Studies
Howard Community College
Columbia, MDHigh School Diploma - Computer And Information Systems
Long Reach High School
Columbia, MD06.1999
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Microsoft Word
- Administrative support
- Time management
- File organization
Timeline
Warehouse Worker
The Petting Zoo
01.2023 - 09.2023
Administrative Assistant
Patientcare MD
01.2013 - 02.2014
Quality Associate
Greatbatch Hittman
01.2006 - 12.2007
Administrative Assistant
Casualty Adjusters Guide
06.1999 - 12.2003
Gender Studies
Howard Community College
High School Diploma - Computer And Information Systems
Long Reach High School
Similar Profiles
Jocelyn OlundJocelyn Olund
Petting Zoo Attendant at BFF's Mobile Petting ZooPetting Zoo Attendant at BFF's Mobile Petting Zoo
Ayana AponteAyana Aponte
Animal Keeper Intern at Cock A Doodle Doo Petting Zoo & Pony RidesAnimal Keeper Intern at Cock A Doodle Doo Petting Zoo & Pony Rides
Abbey WellnerAbbey Wellner
Farm Hand at Krull Farm Petting ZooFarm Hand at Krull Farm Petting Zoo