Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Saimai Frank

Jacksonville,FL

Summary

Experienced for 7 years of experience in restaurant business (3 years of General managements ) completing all assigned tasks accurately and efficiently,Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.

Overview

25
25
years of professional experience

Work History

General manager

A Taste of Thai restaurant
08.2015 - Current
  • Overseeing the daily operation of a restaurant -Organize schedules and track hours -Hire,training and manage staff -Monitor quality of food,service and presentation -Keeping customers happy and handling complaints -Ensure all end of cash out are correctly completed -Cleaning the dinng room and restrooms -Prepare stuff for the kitchen to be ready to start the day -Bringing the orders to the kitchen and delivering dishes once they are ready -Clean and rearrange the tables once the dinner is left -Handling over the bills to dinners,receiving complaints or congratulations,communicating there to the kitchen stuff

Senior Photographer

Carnival Cruise Lines
12.2004 - 06.2014
  • Assist customers in placing orders and provide products information
  • Address customer questions and issues -Solved unresolved customer issues -Managed follow up customer 's problems in timely manner
  • Consistently hit above or at company goals and recognized for strong sales performance
  • Working with difference locations and difference circumstances to get the right images
  • Using an extensive range of technical equipment ,including cameras,lenses and lighting

Marketing Manager

Huge International Co.,LTD
10.2003 - 06.2004
  • Set up strategic marketing plan to optimize efficiency and profitability for company
  • Developed and provide marketing and public relation programs that promote our products
  • Telesales and Personal Loan

Standard Charterd bank
07.2002 - 06.2003
  • Offer Bank's products for in call and out call customer -Successfully developed territory by calling and opening Loan account while serving existing relationships.

Assistant Manager

Tonrak studio
10.2001 - 06.2002
  • Set Market year's plan -Increased sales at 30% more that previous year's sales -Prepared monthly's report to update to senior management on projects and market trend could effect our company -Take care of customer their wedding 's plan -Follow up customer satisfaction

Photographer

Phuket FantaSea Co,.Ltd
11.1998 - 03.2001
  • Work with client to discuss the images they require -Carrying out research and preparation for a shoot -Managing the processing and use of images, discussing ,checking for quality and dealing with client's concerns.

Education

B.A - Communication Arts

Suan Sunandha Rajabhat University
03.1998

High school diploma -

Demonstration School of Suan Sunandha Rajabhat University
03.1994

Secondary Program English -

Skills

  • Sales Expertise
  • Program Development
  • Project Planning
  • Menu Planning

Affiliations

Effective problem solver, Customer relationship management, Strong customer relations, Project planning and development, Goal-oriented, Positive and upbeat, Accomplished manager, Basic computer, Team motivated

Timeline

General manager

A Taste of Thai restaurant
08.2015 - Current

Senior Photographer

Carnival Cruise Lines
12.2004 - 06.2014

Marketing Manager

Huge International Co.,LTD
10.2003 - 06.2004

Standard Charterd bank
07.2002 - 06.2003

Assistant Manager

Tonrak studio
10.2001 - 06.2002

Photographer

Phuket FantaSea Co,.Ltd
11.1998 - 03.2001

B.A - Communication Arts

Suan Sunandha Rajabhat University

High school diploma -

Demonstration School of Suan Sunandha Rajabhat University

Secondary Program English -

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Saimai Frank