SAINAB SALU
Lanham,MD
Summary
Proven track record in enhancing customer satisfaction and operational efficiency, notably at Amazon. Expert in inventory management and a collaborative team player, adept at multitasking and maintaining attention to detail. Achieved significant improvements in delivery precision and customer service, leveraging adaptability skills and clear communication to exceed employer expectations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Delivery Driver
Amazon
Landover, USA
07.2023 - Current
- Enhanced customer satisfaction through prompt and precise product deliveries.
- Optimized routes with GPS navigation for better delivery efficiency.
- Provided personalized service to enhance customer satisfaction.
- Boosted customer loyalty with superior service.
Customer Service Associate
Amazon
Elkridge, USA
01.2023 - 07.2023
- Provided accurate information to improve service experience.
- Increased operational effectiveness by streamlining processes.
- Addressed customer grievances with understanding.
- Facilitated user interactions with the company website to streamline order processes.
Meat Associate
Whole Foods
01.2022 - 01.2023
- Replenished products aligning with stock levels and buyer needs.
- Ensured food safety through regular product date monitoring.
- Restocked supplies as needed.
- Adhered to safety protocols while operating equipment.
- Cut meats to meet customer specifications.
- Ensured safe and high-quality meat through temperature analysis.
Fresh Produce Associate
Walmart
08.2020 - 01.2021
- Unloaded and inspected new deliveries.
- Ensured workplace safety by maintaining cleanliness and orderliness.
- Crafted appealing signage aimed at drawing customers and boosting sales figures.
- Pleasantly greeted customers with a warm welcome.
- Aided customers in price verification of fruits and vegetables.
- Reviewed floor displays regularly, identifying and replenishing missing items promptly.
- Monitored inventory for expired and overripe grocery items.
- Adhered to safety protocols while transporting merchandise within store locations.
Medication Technician
Better Lives Inc.
09.2019 - 08.2020
- Counted and labeled all received medications for proper inventory management.
- Evaluated patient progress to monitor medication outcomes.
- Aided with meal consumption to support patient nutrition goals.
- Discussed medications, diets and treatment procedures for patient awareness.
- Monitored vital signs and relayed information to registered nurse.
- Monitored and tracked essential patient data for healthcare staff.
- Conducted patient evaluations to address various wound care needs and behavioral problems.
Education
HIGH SCHOOL DIPLOMA -
Mckinley Tech H.S
Washington, DC06.2017
Skills
- Inventory Management
- Collaborative Team Player
- Adaptability Skills
- Recordkeeping Expertise
- Cash Management
- Food Manufacturing Processes
- Customer Issue Management
- Effective Multitasking
- Attention to Detail
- Customer Relations
- Clear Verbal and Written Expression
Certification
- CPR&First Aid
- Certified Nursing Assistant
Timeline
Delivery Driver
Amazon
07.2023 - Current
Customer Service Associate
Amazon
01.2023 - 07.2023
Meat Associate
Whole Foods
01.2022 - 01.2023
Fresh Produce Associate
Walmart
08.2020 - 01.2021
Medication Technician
Better Lives Inc.
09.2019 - 08.2020
HIGH SCHOOL DIPLOMA -
Mckinley Tech H.S
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