
Data Center Operations and Application Support professional with ~3 years of experience supporting enterprise systems and production environments. Strong background in system reliability, monitoring, and operational support. Hands-on experience troubleshooting infrastructure and application issues across servers, network, and system layers. Skilled in incident management, root cause analysis, and SLA adherence. Experience working with enterprise platforms, data workflows, and cloud environments (AWS/Azure). Strong collaboration skills to resolve production issues and improve system performance. Proven ability to handle incident tickets, production alerts, and outages with quick resolution. Experienced in following standard incident management and operational processes. Strong understanding of data center operations including server provisioning, rack & stack, and connectivity validation. Familiar with maintaining infrastructure stability and daily operations. Exposure to Linux/Windows systems and basic networking concepts for troubleshooting. Able to diagnose issues across infrastructure and application layers efficiently.