Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sai Praneeth Chittumalla

OPTEAD,CA

Summary

Data Center Operations and Application Support professional with ~3 years of experience supporting enterprise systems and production environments. Strong background in system reliability, monitoring, and operational support. Hands-on experience troubleshooting infrastructure and application issues across servers, network, and system layers. Skilled in incident management, root cause analysis, and SLA adherence. Experience working with enterprise platforms, data workflows, and cloud environments (AWS/Azure). Strong collaboration skills to resolve production issues and improve system performance. Proven ability to handle incident tickets, production alerts, and outages with quick resolution. Experienced in following standard incident management and operational processes. Strong understanding of data center operations including server provisioning, rack & stack, and connectivity validation. Familiar with maintaining infrastructure stability and daily operations. Exposure to Linux/Windows systems and basic networking concepts for troubleshooting. Able to diagnose issues across infrastructure and application layers efficiently.

Overview

5
5
years of professional experience

Work History

Data Center Operations Engineer

Capital One (Client)
08.2025 - Current
  • Monitored and managed data center infrastructure including servers, storage, and network systems, ensuring high availability and performance. Proactively identified issues and maintained system uptime.
  • Performed incident management and troubleshooting across system, application, and network layers. Conducted root cause analysis (RCA) to resolve recurring issues and improve system stability.
  • Supported server provisioning, rack & stack operations, and connectivity validation. Ensured proper configuration and integration of infrastructure components.
  • Collaborated with cross-functional teams to resolve production issues and infrastructure failures. Maintained documentation and supported operational workflows.

Application Support Engineer

BizAcuity Solutions (Client: Thames Water)
12.2022 - 08.2023
  • Supported enterprise applications handling financial and billing workflows, ensuring system reliability and accurate data processing. Worked on validation, reconciliation, and operational support.
  • Performed troubleshooting of application issues and data inconsistencies across integrated systems. Conducted root cause analysis to resolve recurring defects.
  • Collaborated with stakeholders to support reporting and compliance requirements. Assisted in improving system performance and workflow efficiency.

Application Support Engineer

BizAcuity Solutions (Client: Enemalta plc)
06.2021 - 12.2022
  • Supported high-volume enterprise applications ensuring smooth transaction processing and system workflows. Monitored performance and resolved operational issues in production environments.
  • Performed data validation and troubleshooting of application outputs, ensuring accuracy and consistency. Assisted in identifying and resolving processing errors.
  • Supported compliance processes including SOX and audit reviews. Worked with teams to maintain system stability and operational standards.

Education

Master of Science - Information Technology

Belhaven University

Bachelor of Technology - Computer Science and Engineering

Vel Tech University

Skills

  • Systems & Infrastructure: Server Monitoring, Incident Management, Troubleshooting, Infrastructure Support
  • Cloud Platforms: AWS (S3, QuickSight), Azure (ADF, Databricks)
  • Programming: Python, SQL
  • Tools: SAP S/4 HANA, Fiori, Solution Manager, Git
  • Concepts: System Monitoring, Batch Processing, Data Validation, Audit Compliance
  • Operating Systems: Linux, Windows

Timeline

Data Center Operations Engineer

Capital One (Client)
08.2025 - Current

Application Support Engineer

BizAcuity Solutions (Client: Thames Water)
12.2022 - 08.2023

Application Support Engineer

BizAcuity Solutions (Client: Enemalta plc)
06.2021 - 12.2022

Bachelor of Technology - Computer Science and Engineering

Vel Tech University

Master of Science - Information Technology

Belhaven University
Sai Praneeth Chittumalla