Passenger Service Agent
Prospect Air Service
Henderson, Nv
12.2025 - 04.2026
- Assisted passengers with check-in procedures and baggage handling.
- Coordinated with airline staff to ensure smooth boarding processes.
- Provided information on flight schedules and gate changes to travelers.
- Assisted customers with reservations, cancellations, and rebooking flights as needed.
- Answered customer questions regarding flight information, airport amenities, and travel regulations.
- Monitored passenger traffic flow at the gate area to ensure efficient boarding of aircrafts.
- Greeted passengers and assisted with their inquiries.
- Worked with personnel in gate area by verifying passenger documents before boarding aircraft.
- Kept passengers informed by announcing important information about itineraries, flights and luggage.
- Carried and operated radio or pager to communicate with airport personnel.
- Assessed passenger's needs and abilities to deploy correct mobility equipment.
- Pushed wheelchairs with passengers through terminal and gate areas to ease transport.
- Upheld uniform and conduct guidelines to maintain professional appearance.