Saira Aguirre
Phoenix,AZ
Overview
9
9
years of professional experience
Work History
Restaurant Hostess
HMSHost
Phoenix, AZ
12.2022 - Current
- Greeted customers and escorted them to their tables.
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Provided menus and answered questions about menu items and specials.
- Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
- Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
- Performed opening and closing duties such as restocking supplies and cleaning work areas.
- Resolved customer service and food-related issues to maintain guest satisfaction.
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
- Utilized POS system to total meal costs and add taxes for final bill calculation.
Data Entry Intern
Unite Here-11
Phoenix, AZ
08.2016 - 09.2016
- Assisted with other clerical duties such as photocopying, scanning, faxing, sorting mail.
- Analyzed reports to identify any errors in data entry, corrected any incompatibilities if necessary.
- Provided feedback to management regarding process improvements related to data entry processes.
- Entered large volumes of numerical and alpha-numeric data into appropriate databases quickly and accurately.
- Prepared spreadsheets for review by management personnel using MS Excel software.
- Sorted out paper works before starting the actual task of entering the details into the database.
- Proofread and edited documents to correct errors.
Education
High School Diploma -
Pathways in Education
Phoenix, AZ10-2020
Skills
- Coordinating tasks
- Problem-solving
- Team collaboration
- Systems evaluation
- Customer service
- Reading comprehension
- POS system operations
- Conflict de-escalation
Timeline
Restaurant Hostess
HMSHost
12.2022 - Current
Data Entry Intern
Unite Here-11
08.2016 - 09.2016
High School Diploma -
Pathways in Education