Summary
Overview
Work History
Education
Skills
Timeline
Generic

Colleen Butz

Fullerton,CA

Summary

Energetic professional with a background in customer service and safety management. Skilled in coordinating tasks and managing reservations to enhance guest experiences. Committed to fostering a positive dining atmosphere through social perceptiveness and active learning.

Overview

4
4
years of professional experience

Work History

Restaurant Hostess

Superiore Pizza LLC
Costa Mesa, CA
10.2025 - 01.2026
  • Greeted and seated guests promptly, ensuring a welcoming atmosphere.
  • Managed reservation system to optimize table allocation and minimize wait times.
  • Coordinated with kitchen staff to ensure timely service during peak hours.
  • Assisted in training new host staff on operational procedures and customer service standards.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.

Lifeguard

Consumnes CSD
Elk Grove, CA
05.2022 - 08.2025
  • Monitored pool activities to ensure safety and compliance with facility regulations.
  • Responded promptly to emergencies, applying first aid and lifeguard techniques effectively.
  • Conducted regular safety inspections of pool areas and equipment for hazards.
  • Educated patrons on water safety rules and proper swimming techniques during sessions.
  • Provided friendly customer service to guests and addressed concerns.
  • Responded to emergency situations in a timely, efficient manner.

Barista

The Alley
Brea, CA
04.2025 - 05.2025
  • Prepared and served specialty beverages following established recipes and presentation standards.
  • Managed customer orders efficiently, ensuring accuracy and timely service during peak hours.
  • Maintained cleanliness and organization of workstations, adhering to health and safety regulations.
  • Trained new team members on beverage preparation techniques and customer service protocols.
  • Collaborated with management to enhance menu offerings based on customer feedback and seasonal trends.

Education

High School Diploma -

Elk Grove High School
Elk Grove

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Active learning
  • Conflict resolution
  • Coordinating tasks
  • Social perceptiveness

Timeline

Restaurant Hostess

Superiore Pizza LLC
10.2025 - 01.2026

Barista

The Alley
04.2025 - 05.2025

Lifeguard

Consumnes CSD
05.2022 - 08.2025

High School Diploma -

Elk Grove High School