Paige Wheaton
Destin,FL
Summary
Dynamic and results-driven professional with extensive experience in customer service at Ulta Beauty Inc. Proven ability to enhance guest engagement and resolve complaints effectively. Skilled in cash handling and multitasking, consistently exceeding sales goals while maintaining a welcoming environment. Committed to delivering exceptional experiences and fostering team collaboration.
Overview
3
3
years of professional experience
Work History
Restaurant Hostess
The Day Trader Tiki Bar
Santa Rosa Beach, FL
10.2024 - 12.2025
- Greeted and seated guests, ensuring optimal dining experience from arrival to departure.
- Managed reservation system, coordinating seating arrangements to maximize restaurant capacity.
- Handled guest inquiries and complaints with professionalism to maintain positive atmosphere.
- Collaborated with waitstaff and kitchen staff to ensure seamless service flow during peak hours.
- Assisted in training new hostesses on operational procedures and customer service standards.
- Monitored dining room activity, adjusting seating strategies based on real-time customer flow.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Answered customer questions about hours, seating, and menu information.
- Checked in with servers to confirm preparedness before seating customers.
- Resolved guest complaints professionally, taking appropriate action to address issues and improve future experiences.
Prestige Beauty Advisor
Ulta Beauty Inc.
Panama City Beach, FL
04.2023 - 02.2024
- Assisted customers in selecting beauty products based on individual needs and preferences.
- Learned product features and benefits to provide informed recommendations to clients.
- Maintained organized displays to enhance product visibility and customer engagement.
- Supported team in achieving sales goals through effective product demonstrations.
- Collaborated with colleagues to ensure a welcoming shopping environment for customers.
- Taught customers how to apply makeup and recommended optimal products.
- Maintained a clean, organized, and visually appealing store environment to promote positive customer experiences.
- Conducted makeup application demonstrations to showcase product effectiveness and educate clients on proper techniques.
- Collaborated with team members to achieve monthly sales targets and consistently exceed performance goals.
- Processed payments, entering sales in register for prompt customer service.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment of popular products.
- Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
Sales Associate
Victoria’s Secret
08.2022 - 02.2023
- Engaged customers by providing personalized product recommendations and enhancing shopping experiences.
- Operated point-of-sale system efficiently, ensuring accurate transactions and timely cash handling.
- Maintained visual merchandising standards, ensuring product displays aligned with brand guidelines.
- Assisted in inventory management, contributing to stock organization and replenishment processes.
- Collaborated with team members to achieve sales goals through effective communication and support.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Managed inventory to ensure product availability, contributing to uptick in sales.
Education
Cosmetology License - Cosmetology
Tom P Haney Technical School
Panama City, FL05.2023
Skills
Customer service
Strong multitasking
Greeting guests
Active learning
Cleanliness and hygiene
Cash handling
Personal presentation
Relationship building
Coordinating tasks
Supply restocking
POS system operations
Memory retention
Sales and marketing
Item promotion
Team collaboration
High-volume phone answering
Friendly demeanor
Customer flow management
Price memorization
Guest engagement
Guest complaint resolution
Performance improvement
Judgment and decision making
Timeline
Restaurant Hostess
The Day Trader Tiki Bar
10.2024 - 12.2025
Prestige Beauty Advisor
Ulta Beauty Inc.
04.2023 - 02.2024
Sales Associate
Victoria’s Secret
08.2022 - 02.2023
Cosmetology License - Cosmetology
Tom P Haney Technical School