Open To Work
Saira Morales
Brownsville
Summary
Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.
Overview
6
6
years of professional experience
Work History
Client Advocate
Morales Insurance Agency
Brownsville
04.2023 - Current
- Maintained client demographic eligibility and coverage data across multiple platforms to ensure compliance and accessibility.
- Reviewed and verified documentation to ensure compliance with regulatory standards.
- Identified discrepancies in records and corrected errors to uphold data integrity.
- Executed accurate data entry to streamline claims processing, billing, and reporting functions.
- Processed client information for accurate entry into internal systems, enhancing data reliability.
- Maintained strict confidentiality while handling sensitive personal and financial information.
Case Manager (Youth & Family Services)
The Providencia Group
Virginia
10.2023 - 09.2025
- Collected, reviewed, and entered client data into internal databases to maintain accurate and complete records for service delivery
- Audited case records for compliance with federal standards and corrected discrepancies.
- Maintained detailed and organized case files to support reporting, audits, and program requirements
- Verified documentation for alignment with program guidelines and eligibility criteria to support compliance and client eligibility
- Collaborated with internal teams to resolve data inconsistencies, enhancing overall record accuracy for effective case management
- Ensured timely updates of client records in accordance with required turnaround times
Administrative Coordinator
Morales Insurance Agency
Brownsville
01.2020 - 12.2022
- Reviewed and processed documentation for completeness and compliance with regulatory standards
- Executed high-volume data entry, ensuring accuracy of records in internal systems
- Assisted in auditing records and identifying data entry errors for correction
- Maintained organized filing systems and supported reporting and administrative functions
- Updated and maintained office policies and procedures manual, aligning practices with current industry standards.
Education
Bachelor of Science - Liberal Arts
University of Texas Rio Grande Valley
Brownsville, TX12-2022
Skills
- Data entry and database management
- Data validation and record auditing
- Documentation accuracy and compliance
- Provider/client information management
- Discrepancy identification and resolution
- Records maintenance and reporting support
- Attention to detail and quality assurance
- Microsoft Excel proficiency
- Data tracking and time management
- Meeting deadlines and risk assessment
- Implementing client care plans
Work Preference
Job Search Status
Open to workWork Type
Full TimeContract WorkPart TimeLocation Preference
RemoteHybridSalary Range
$55000/yr - $200000/yrLanguages
English
Native language
Spanish
Advanced (C1)
C1
Timeline
Case Manager (Youth & Family Services)
The Providencia Group
10.2023 - 09.2025
Client Advocate
Morales Insurance Agency
04.2023 - Current
Administrative Coordinator
Morales Insurance Agency
01.2020 - 12.2022
Bachelor of Science - Liberal Arts
University of Texas Rio Grande Valley