Dedicated professional with experience in providing direct patient care and optimizing office efficiency. Skilled in electronic health record management and patient education, ensuring compliance and compassionate service in a fast-paced healthcare environment.
Work History
Medical Assistant
10 Months
Cleveland Clinic | 08.2025 - Current
Administered patient care under physician supervision, ensuring comfort and safety during procedures.
Coordinated appointment scheduling and managed patient flow to optimize office efficiency.
Assisted in electronic health record management, maintaining data accuracy and confidentiality.
Educated patients on treatment plans and medication usage to enhance understanding and compliance.
Performed routine laboratory tests and prepared specimens for diagnostic analysis with precision.
Monitored patient vitals and documented changes, alerting medical team to significant findings promptly.
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Patient Care Technician
5 Years
Cleveland Clinic Hospital | 06.2021 - Current
Provided direct patient care, including monitoring vital signs and assisting with daily living activities.
Collaborated with nursing staff to implement individualized patient care plans effectively.
Assisted in maintaining a safe and sanitary environment by adhering to infection control protocols.
Recorded patient information accurately in electronic health records, ensuring confidentiality and compliance.
Trained new staff on best practices for patient interaction and adherence to hospital policies.
Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
Pharmacy Technician
1 Year 7 Months
CVS Pharmacy Health | 11.2020 - 06.2022
Processed and filled prescriptions accurately while adhering to safety protocols.
Assisted pharmacists in managing inventory and ordering medications efficiently.
Educated patients on medication usage, side effects, and interactions effectively.
Mentored junior pharmacy technicians in daily operations and best practices.
Education
High School Diploma
High School Diploma
Twinsburg High School | Twinsburg. Oh | 06-2019
3.8 GPA
Skills
HIPAA compliance
Patient scheduling
Customer service
Medical terminology knowledge
Direct patient care
Data entry
Clinical documentation
Reliable team player
Patient flow management
Sterilization techniques
Compassionate caregiver
Accomplishments
Recognized for outstanding dedication to patient care.