Sakeia Reynolds
King of Prussia,PA
Summary
Efficient Medical Assistant/ Office Coordinator with a solid foundation in providing clinical and administrative support in healthcare settings. Proven ability to assist in patient care, manage medical records, and support office operations. Demonstrated skill in patient communication and multitasking in fast-paced environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Medical Assistant
Main Line Health System
04.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Facilitated patient education on treatment plans and medications, improving understanding and compliance.
Clinical Care Coordinator
Main Line Fertility
02.2022 - 04.2023
- Served as a liaison between patients, providers, insurers, and community resources to ensure optimal service delivery throughout the continuum of care.
- Reduced hospital readmission rates through effective discharge planning and coordination of post-acute care services.
- Championed patient advocacy, ensuring that the unique needs and preferences of each individual were respected and addressed throughout the care process.
- Mentored junior staff members, fostering a supportive learning environment that cultivated professional growth and development.
- Devised and implemented clinical protocols to ensure high-quality patient care.
- Scheduled surgeries, managed pre-certifications and verified insurance coverage.
Patient Care Coordinator
Penn Medicine
02.2015 - 03.2022
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
- Assisted in the development of care plans tailored to individual patient needs, improving overall health outcomes.
- Verified patient insurance eligibility and entered patient information into system.
- Provided excellent customer service to patients and medical staff.
- Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
Education
Bachelor of Science - Medical Office Management
Strayer University
Philadelphia06-2026
No Degree - Medical Assistant
The American Center For Technical Arts & Sciences
Philadelphia, PA05-2000
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- EPIC / EMR
- Clinical documentation
- Phlebotomy
- Procedure assistance
- Electronic medical records
- CPR
- Phlebotomy techniques
- Professionalism and ethics
- Insurance verification
- Medical office administration
- Complex Problem-solving
- Trustworthy companion
- Prioritizing stat orders
- Medical office management
- Insurance claims
- Customer relationship management (CRM)
- Specimen labeling
Certification
- Basic Life Support (BLS) - American Heart Association.
- Advanced Cardiac Life Support (ACLS) - American Heart Association.
Timeline
Medical Assistant
Main Line Health System
04.2023 - Current
Clinical Care Coordinator
Main Line Fertility
02.2022 - 04.2023
Patient Care Coordinator
Penn Medicine
02.2015 - 03.2022
Bachelor of Science - Medical Office Management
Strayer University
No Degree - Medical Assistant
The American Center For Technical Arts & Sciences
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