Sakeriye Hussein
Bloomington,MN
Summary
Dedicated Ramp Agent with Sun Country, skilled in aircraft marshalling and baggage handling. Proven ability to enhance safety and efficiency, reducing damage claims through meticulous cargo management. Strong problem-solving skills and commitment to customer service ensure smooth operations and on-time departures. Actively engaged in ongoing training to uphold industry standards.
Experienced with aircraft ground handling and support equipment operation. Utilizes effective communication and coordination to ensure timely and safe aircraft turnaround. Knowledge of safety protocols and procedures essential for ramp operations.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Ramp Agent
Sun Country
10.2024 - Current
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Guided aircraft into and out of parking positions using hand signals.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over [Number] daily flights.
- Reduced damage claims by carefully handling sensitive cargo, adhering to proper lifting techniques and equipment use.
- Conducted marshaling activities skillfully, guiding pilots safely towards their designated parking positions on the ramp area.
- Tracked flight schedules to promote on-time landings and avoid loading delays.
- Contributed to a safer work environment by strictly following safety protocols during ramp operations.
- Consistently maintained professional appearance and demeanor in accordance with company policies and standards.
- Connected electrical power unit and hoses to aircraft.
- Displayed strong attention to detail during aircraft inspections, promptly reporting any observed irregularities or potential hazards.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Participated in ongoing training sessions to stay updated on industry regulations, best practices, and new technologies in ramp services.
Education
Associate of Applied Science - Automotive Engineering
Hennepin Technical College
Minneapolis, MN05-2027
Skills
- Problem-solving
- Loading and unloading
- Ramp service
- Aircraft marshalling
- Heavy lifting
- Baggage handling
- Safety procedures
- Customer service
- Crew assistance
- Baggage tag checks
- Vehicle operation
- Arrival/departure procedures
Languages
English
Native or Bilingual
somali
Native or Bilingual
Timeline
Ramp Agent
Sun Country
10.2024 - Current
Associate of Applied Science - Automotive Engineering
Hennepin Technical College
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