Summary
Overview
Work History
Education
Skills
Timeline
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Sakina Rasa

Albany

Summary

Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care. Highly adaptable team leader with excellent background of quick and effective performance. Highly Driven Entrepreneur with experience in customer service, sales and marketing. Strategic and creative leader with a great attention to detail and follow through on assigned tasks. Active and empathetic listener with a natural ability to build rapport and inspire colleagues. Analytical Professional with an open mind when learning something new and creating innovative ideas. Demonstrate solid relationship management and business development skills

Overview

3
3
years of professional experience

Work History

Internet Salesperson

Lia Hyundai Of Albany
01.2025 - Current
  • Worked to build relationships with customers and built potential for additional sales.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Collaborated with team members to reach collective sales goals, fostering a supportive work environment.

Assistant Manager

Albany Upstate Dental
08.2023 - Current
  • Oversee insurance checks and claims processing, ensuring accurate and timely submissions
  • Prepare and write detailed reports on various operational and financial aspects
  • Address and resolve issues efficiently, employing strong problem-solving skills to enhance office operations
  • Manage billing procedures, including invoicing and reconciliation, to maintain financial accuracy

CEO

S&S Clothing
03.2022 - Current
  • Lead and manage all aspects of S&S Clothing, specializing in transforming Afghan vintage traditional pieces into contemporary, marketable designs
  • Oversee online and in-store sales strategies, driving business growth and enhancing brand presence
  • Develop and execute creative design concepts that blend traditional craftsmanship with modern trends
  • Supervise a team of designers and staff, ensuring efficient operations and high-quality customer service

Intern

Gretchen Bellinger
07.2023 - 08.2023
  • Assisted in color projection and design tasks, contributing to various creative projects
  • Coordinated with mills globally to ensure alignment on production and design requirements
  • Managed sales purchase orders and processed invoices with accuracy and efficiency
  • Composed and dispatched professional emails to maintain effective communication with clients and suppliers
  • Utilized Excel for data entry and analysis, supporting various administrative functions

Associate Banker

Trustco Bank
02.2023 - 07.2023
  • Managed Bank Operations: Responsible for opening and closing the bank, ensuring accurate cash handling and secure operations
  • Cash Handling: Efficiently handled cash transactions, maintaining accuracy and adherence to security protocols
  • Customer Service: Delivered exceptional customer service by greeting clients, addressing inquiries, and aiding enhance overall satisfaction
  • Issue Resolution: Improved customer service success rates by swiftly resolving issues and ensuring a positive customer experience
  • Daily Reporting: Completed and maintained daily logs for management review, documenting transactions and operational activities

Education

Associate degree - Business Administration

Bryant and Stratton College
Albany, NY
01.2023

Skills

  • Management
  • Public Relations
  • Problem Solving
  • Sales Expertise
  • Speaking
  • Invoice Expertise
  • Report Writing
  • Customer Service
  • Social Perceptiveness
  • Flexible Hours
  • Coordination
  • Bilingual
  • Customer Relationship Management
  • Billing
  • Insurance Checks
  • Active Listening
  • Time Management
  • Team Cooperation

Timeline

Internet Salesperson

Lia Hyundai Of Albany
01.2025 - Current

Assistant Manager

Albany Upstate Dental
08.2023 - Current

Intern

Gretchen Bellinger
07.2023 - 08.2023

Associate Banker

Trustco Bank
02.2023 - 07.2023

CEO

S&S Clothing
03.2022 - Current

Associate degree - Business Administration

Bryant and Stratton College

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Sakina Rasa