Dynamic Assistant Store Manager with proven expertise in team building, customer service, and operational efficiency. Committed to fostering professional growth and enhancing customer experiences through effective problem-solving and attention to detail.
Work History
Assistant Store Manager
4 Years 11 Months
TOD'S | 09.2021 - Current
Collaborate with the Store Director to develop strategic plans for monthly goals, business growth and improvement.
Facilitated communication between employees and management through regular morning meetings and updates, ensuring alignment on daily objectives.
Implemented staff training programs, enhancing product knowledge and improving customer service skills.
Managed opening and closing of location, overseeing shift changes to maintain operational efficiency and support business objectives.
Facilitated clear communication between employees and management team through regular morning meetings and updates.
Set performance goals for employees and delivered feedback on strategies to achieve milestones, fostering professional growth.
Established performance goals for employees and provided feedback on methods for reaching those milestones.
Conducted performance evaluations, identifying areas for development and rewarding strong performance.
Assistant Manager
2 Years 11 Months
Furla | 10.2018 - 09.2021
Monitored sales performance metrics to identify trends and implement corrective actions as needed.
Supported daily operations by coordinating team schedules and managing inventory levels.
Facilitated training sessions for new staff, promoting adherence to brand standards and operational procedures.
Monitored sales performance metrics to identify trends and implement corrective actions.
Assistant Store Manager
9 Years 11 Months
BCBGMAXAZRIA | 08.2007 - 07.2017
Implemented inventory management systems, reducing stock discrepancies and improving order accuracy.
Coordinated promotional events, driving customer engagement and increasing sales opportunities.
Developed training programs for new staff, enhancing team efficiency and service quality.
Assisted in managing daily operations to ensure optimal store performance and customer satisfaction.