Salema Murray
Augusta
Summary
Highly trained Implementation Specialist with a strong background in consulting, adept at driving successful project implementations and optimizing business processes. Skilled in client relationship management, problem-solving, and strategic planning. Known for collaborative teamwork and delivering results in dynamic environments. Proven ability to adapt to changing needs and ensure project success.
Overview
11
11
years of professional experience
Work History
PRIS
Isolved
Remote
10.2024 - Current
- Analyzed client requirements to develop customized project plans, aligning deliverables with business objectives.
- Collaborated with cross-functional teams to ensure seamless integration and adoption of new systems for clients.
- Delivered successful implementations for multiple industries, leveraging a deep understanding of diverse business requirements and technical specifications.
- Served as a subject matter expert for both internal teams and clients during the implementation process, providing guidance and clarification when needed.
- Ensured seamless system integration, conducting thorough testing and troubleshooting before final deployment.
- Assessed project scope to confirm details and understand customer expectations in advance.
Payroll Implementation Consultant
Covalence (UKG)
Estero, FL
02.2023 - 10.2024
- Configure system settings, workflows, and user permissions to support HR & Payroll business needs.
- Configured software products to meet customer requirements using a variety of tools such as SQL queries and scripting languages.
- Perform regular audits of employee data to ensure accuracy and compliance.
- Assisted in troubleshooting issues related to data transfer or system integration.
- Lead or participate in upgrades, implementations, and new module rollouts.
- Support payroll processing and benefits administration, ensuring timely and accurate execution.
- Execute all tasks with a high level of accuracy and maintain a strong focus on quality assurance and customer satisfaction
- PRIC
Matlen Silver (ADP)
Augusta, GA
06.2022 - 01.2023
- Host Discovery sessions to gather unique business requirements that will be used for configuration
- Analyze existing system interface requirements, obtain technical specifications to meet integration requirements
- Keeping the customer goals in mind, design a solution that will promote optimal usage and ROI
- Recommend best practices and possible re-engineering of business processes to achieve optimal product value
- Conduct Unit, Parallel and Regression testing in appropriate environment to pass QA measures prior to granting the customer access for testing
- Participate in Go/No Go decisions and provide functional support for the project deployment/Go-Live
Account Manager III
Paylocity
Augusta, GA
08.2021 - 06.2022
- Managing complex issues while managing a heavy workload and resolving escalations when needed while providing timely responses and proactive follow up
- Established professional & appropriate internal/external communication as well as progress updates to all stakeholders
- Provide clients guidance on HR & Payroll best practices, organizational change management and Paylocity Products
- Ability to implement ancillary products and optimize primary HCM setup
Implementation Specialist II
Adp- Automated Data Processing
Augusta, GA
06.2019 - 07.2021
- Managed configuration, installation and troubleshooting of applications and software for clients.
- Utilize broad knowledge to recommend solutions to the client when appropriate
- Understand client business issues and concerns and recommend and implement appropriate solution
- Interpret issues and find creative solutions to help the business with their long terms needs
- Analyze existing systems, interface requirements, business processes
- Implemented over 60 projects for Vantage, Enterprise & WFN clients
- Implement Special Calculations, MR 2000, Black Box, Auto Pay, ESS Files, Benefit Accruals, Custom Programs, New Pay Groups, Kronos & IPAY
Payroll Specialist II
ADP
Augusta, GA
10.2015 - 06.2019
- Research, design and modify complex mainframe features or software applications to meet the client's specific needs for Tier II resolution.
- Support Client data maintenance & setup
- Configuration changes in AutoPay, WFN, ezLM, HRB, Time & Labor, MR 2000, Black Box, RSVP, PTCS,GL, PMEI
- Create & assist with PTO, Special Calcs, & 401k
- Collaborates with internal Clients/Partners (401k, FSA, Tax, etc.) and/or third party vendors involved in providing services to identify and resolve issues and ensure that these services meet Client expectations.
- Knowledge of Multi Pillar products- Payroll, Time & Attendance & some HR & Benefits ADP Reporting, GL Interface, Kronos, Siebel, Auto Pay
- Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
- Demonstrated consistent operational excellence to maintain stellar office reputation.
- Followed all IRS guidelines and state regulations when submitting payroll taxes.
- Onboarded new employees in Time Reporting and Payroll Systems.
Education
Bachelor of Arts - Accounting
Colorado Technical University
Colorado Springs, CO08-2025
Skills
- Strong Organizational Skills
- Project Management
- Data migration
- Experienced with HR and payroll system SAP, RSVP, MR 2000 , Kronos, Henry, Siebel, ADP WFN, Payforce, Vantage, Enterprise, IX Ondemand, Autopay, IPAY, CEH, SQL, UKG PRO, WFM, isolved
- Implementation and configuration
Timeline
PRIS
Isolved
10.2024 - Current
Payroll Implementation Consultant
Covalence (UKG)
02.2023 - 10.2024
Matlen Silver (ADP)
06.2022 - 01.2023
Account Manager III
Paylocity
08.2021 - 06.2022
Implementation Specialist II
Adp- Automated Data Processing
06.2019 - 07.2021
Payroll Specialist II
ADP
10.2015 - 06.2019
Bachelor of Arts - Accounting
Colorado Technical University