Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic

Salena Haste

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Seeking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.


Energetic Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.


Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere.


Overview

2
2
years of professional experience

Work History

Restaurant Hostess

Busaba Restaurant
08.2023 - Current
  • Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
  • Watched dining area staff to evaluate server loads and calculate accurate wait times.
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Provided patrons with estimated waiting times during peak service hours.
  • Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
  • Actively monitored restaurant capacity levels throughout the shift, making informed seating decisions to maintain a comfortable dining atmosphere.
  • Supported restaurant promotions and events by informing guests of upcoming happenings or special menu items.
  • Assisted in maintaining a clean and inviting restaurant environment by clearing tables and setting up for the next guests.

Retail Sales Merchandiser

Forever 21
10.2023 - 11.2023
  • Safely and securely loaded items to prevent damage during transport.
  • Stocked warehouse efficiently by comparing item numbers with storage locations.
  • Maintained store assets with effective loss prevention strategies.
  • Disposed of damaged or defective items or coordinated returns to vendors for covered items.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
  • Picked and packed order items.
  • Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
  • Developed relationships with key store personnel to support proper product placement and visibility.

Retail Sales Associate

JD Sports
02.2023 - 10.2023
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Used in-store system to locate inventory and place special orders for customers.
  • Demonstrated expertise in various product categories resulting in becoming a go-to resource for customers seeking advice on product selection.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Helped customers complete purchases, locate items, and join reward programs.

Customer Service Representative

Dairy Queen
07.2022 - 09.2022
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Tracked customer service cases and updated service software with customer information.
  • Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
  • Exceeded performance metrics consistently, earning recognition as a top performer within the team.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.

Education

High School Diploma -

Arapahoe Ridge High School
Boulder, CO
12.2025

Skills

  • POS system operations
  • Effective Multitasking
  • Safety PRocessing
  • Conflict Resolution
  • Complex Problem-Solving
  • Hospitality best practices
  • Ordering Procedures
  • Warm and Friendly
  • Team Player
  • Front-of-house display creation
  • Customer service expertise

Additional Information

I can help support the Spanish- speaking customers as I understand Spanish having been exposed in several roles.


I am currently looking for a role that will understand and be flexible with me as I journey through life as a soon to be single mom! I will work very hard for the company I work for with the hope of having an experience that aligns with my ability to juggle work priorities with life's demands.


Thank you for considering me for your role. I would be very interested in learning and understanding more.

Languages

Spanish
Limited Working

Timeline

Retail Sales Merchandiser

Forever 21
10.2023 - 11.2023

Restaurant Hostess

Busaba Restaurant
08.2023 - Current

Retail Sales Associate

JD Sports
02.2023 - 10.2023

Customer Service Representative

Dairy Queen
07.2022 - 09.2022

High School Diploma -

Arapahoe Ridge High School

Similar Profiles

CREATE PROFILE
Salena Haste