Salimah Muhammad
Philadelphia,PA
Summary
Forward-thinking customer professional with a proven track record of successfully managing multiple priorities and collaborating effectively with diverse staff and clients. Demonstrated leadership abilities in initiating, developing, and implementing service delivery strategies. Exceptional skills in verbal and written communication, interpersonal relations, and presentations to establish strong relationships in various settings. Proficient in administrative support, customer greeting, problem-solving, empathy, creativity, friendliness, passion, driven attitude, time management, documentation, verification, adaptability, teamwork, multitasking, and attention to detail. Recognized for strong leadership skills and commitment to providing excellent customer service. Proficient in Microsoft Word.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Grocery Clerk
Sprouts Farmers Market Inc.
01.2023 - 06.2024
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
- Pleasantly greeted customers and provided prompt and courteous service.
Correction Officer
City of Philadelphia, Department of Prisons
01.2014 - 05.2021
- Booked and processed incoming and outgoing prisoners according to policies/procedures
- Inspected visitors and packages delivered to the facility
- Aid in rehabilitation and counseling of offenders
- Supervised activities of inmates and report on conduct
- Guarded inmates at a work location, in cell blocks, transporting them from institutions to and from courts and between institutions, and in the performance of general laboring tasks as required
- Performed under the close supervision of higher level correctional or police personnel
- Work involves regular exposure to unpredictable conditions and occasionally requires the expenditure of physical effort in the restraining and subduing of prisoners.
Pharmacy Technician
Cigna Home Delivery Pharmacy
11.2007 - 01.2014
- Stocked, labeled, and inventoried medication to keep accurate records.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
Overnight Stocker
Walmart
09.2004 - 11.2007
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
- Received, sorted and processed incoming stock and materials to prepare the stock for storage or shipment.
Education
Criminal Justice
Peirce College
Philadelphia, PAMedical Management - Medical Billing And Coding
Thompson Institute
Philadelphia, PA06.2005
Skills
- Customer Service
- Attention to Detail
- Teamwork and Collaboration
- Excellent Communication
Educationcertification
- MEDICAL OFFICE MANAGEMENT CERTIFICATION, Thompson Institute, Philadelphia, PA
- DIPLOMIA, Martin Luther King, Jr High School, Philadelphia, PA, 19007
Certification
Pharmacy technician in New Jersey
Timeline
Grocery Clerk
Sprouts Farmers Market Inc.
01.2023 - 06.2024
Correction Officer
City of Philadelphia, Department of Prisons
01.2014 - 05.2021
Pharmacy Technician
Cigna Home Delivery Pharmacy
11.2007 - 01.2014
Overnight Stocker
Walmart
09.2004 - 11.2007
Criminal Justice
Peirce College
Medical Management - Medical Billing And Coding
Thompson Institute