Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Salina Clark

Spring Valley,CA

Summary

A hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level human services position. Ready to help the team achieve company goals.

Overview

16
16
years of professional experience

Work History

Delivery Driver

ROADIE
03.2023 - Current
  • Pick-up and delivery of consumer goods to customers
  • Safely drove over 100 miles within San Diego
  • Maintained perfect 5-star customer rating
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Verified accuracy of all deliveries against order forms.

General Merchandise Team Member/Style Consultant

TARGET
Spring Valley, CA
08.2022 - Current
  • Created welcoming experiences by authentically greeting all guests
  • Observed to quickly understand whether a guest needs assistance or wants to interact
  • Created an inviting shopping environment by staying current on trends and brand guides along with executing visual standards and visual merchandising guides
  • Prioritized guest interaction and engagement while balancing tasks
  • Genuinely thanked guests for shopping at Target
  • Demonstrated a culture of ethical conduct, safety, and compliance
  • Always worked in a safe way to benefit yourself and others; identify and correct hazards; comply with all safety policies and best practices
  • Support guest services such as backup cashier, order pick up (OPU), and Drive-up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Developed strong cooperative relationships with coworkers and managers.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Assisted customers in selecting merchandise best suited to needs.
  • Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
  • Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.

Technical Support Specialist

TIME WARNER CABLE
San Diego, CA
01.2008 - 09.2011
  • Skilled in troubleshooting technical and network issues and failed equipment issues via phone or trouble ticket
  • Escalated issues as appropriate to provide quality service
  • Knowledge of Time Warner Cable hardware and software, technical environments
  • Learned quickly in team setting
  • Possessed ability to thrive under pressure, resolve issues, and demonstrate sense of urgency
  • Demonstrated effective written and verbal communication
  • Worked in 24/7 call center
  • Reflected a reassuring voice during the resolution of a client’s networking and technical difficulties
  • Provided step-by-step directions to clients toward a resolution
  • Collaborated with other departments in resolution efforts
  • Addressed billing issues with clients on a limited basis
  • Troubleshot networking issues including connectivity problems, slow speeds, or complete outages effectively restoring service functionality promptly.
  • Resolved 30 technical support inquiries per day.
  • Documented support interactions for future reference.
  • Escalated critical incidents requiring specialized expertise to appropriate departments, facilitating swift resolutions.
  • Walked individuals through basic troubleshooting tasks.

Education

Bachelor of Arts - Human Services

SOUTHERN NEW HAMPSHIRE UNIVERSITY
Manchester
12.2023

Skills

  • COMPUTER SKILLS
  • Microsoft Office Suite: Word, Excel, PowerPoint, Outlook, Teams, OneDrive
  • Communication: Zoom, MS Teams
  • Positive Attitude
  • Valid Driver's License
  • Customer Service
  • Teamwork and Collaboration
  • Punctual and Reliable
  • Problem-Solving

Interests

ACTIVITIES , V Volunteer at Father Joe’s Villages April 2022 SNHU Global Day of Service April 2023

Timeline

Delivery Driver

ROADIE
03.2023 - Current

General Merchandise Team Member/Style Consultant

TARGET
08.2022 - Current

Technical Support Specialist

TIME WARNER CABLE
01.2008 - 09.2011

Bachelor of Arts - Human Services

SOUTHERN NEW HAMPSHIRE UNIVERSITY

Similar Profiles

CREATE PROFILE
Salina Clark