Salina Noble
San Jose
Summary
Business operations and program management professional with experience in the facilities, real estate, and operations industry. I've specialized in optimizing key programs such as developing centralized knowledge hubs like playbooks to leading high-visibility KPI reporting initiatives. My strength lies in using data to pinpoint opportunities for improvement and building collaboration across teams to drive operational efficiency. I'm passionate about creating streamlined processes and ensuring clear communication to support both daily operations and strategic goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Business Operations Manager, ABM
Waymo
2025.10 - Current
- Co-led the end-to-end launch of a new San Francisco service center, collaborating closely with the project manager, Real Estate, external vendors, and internal eMobility teams to accelerate construction and compliance. Managed daily stakeholder syncs and risk tracking to achieve a 3-month FDOB while maintaining strict safety standards.
- Create dynamic data trackers and centralized dashboards to aggregate, analyze, and present real-time project metrics across multiple regions for executive review.
- Collaborate directly with client leadership to initiate high-priority projects, define key deliverables, and maintain strategic alignment on changing business needs such as 6S for service centers, signage intuitions, and process updates.
- Designs and scales cross-market operational frameworks, including standardized site-walk protocols and optimized FDOB (First Day of Business) workflows to guarantee consistent site readiness across regions.
- Leads the account-wide signage program, establishing unified processes for branding, safety compliance, and navigation across both operations and corporate locations.
- Architects the account-wide communication strategy in close alignment with the Internal Communications Manager, streamlining messaging, deliverables, and timelines to bridge the gap between field-testing environments and corporate business functions.
Associate Program Manager, JLL
Google
2024.10 - 2025.10
- Led the Bay Area KPI program, conducting monthly and quarterly audits to ensure data accuracy, track accountability, and report on key program metrics to leadership.
- Revamped and managed the campus playbook and SOP program, creating a centralized website to improve visibility and accessibility for clients and cross-functional teams.
- Managed the planning and execution of Monthly and Quarterly Business Reviews (MBRs/QBRs) for both Bay Area and Americas team, including content gathering, logistics, and presentation preparation for leadership.
- Developed and launched a collaborative program for a team of over 300 employees, establishing a framework for cross-functional engagement and continuous process improvement.
- Generated and analyzed operational reports to identify performance trends, working with service lines to develop and implement mitigation strategies.
- Collaborated with external vendor partners to align reporting formats and deliverables, ensuring consistency and clarity for client communications.
- Provided critical program management support by tracking key action items and deliverables for leadership, ensuring accountability and timely completion of initiatives.
- Developed and maintained a centralized newsletter website for the Google REWS vendor partnership teams, improving communication and stakeholder visibility.
Sr. Business Enablement Specialist, JLL
Google
2023.06 - 2024.10
- Managed multiple projects, ensuring alignment with program objectives and facilitating cross-functional collaboration that encompasses MBR, QBR, and scheduled reports preparation.
- Drove operational excellence through proactive stakeholder support, standardized processes, and knowledge management that include supporting Service Line KPI data.
- Promoted team engagement and a positive culture by organizing a weekly collaborative program that allows our site teams to connect and learn from our leads.
- Utilized analytic tools to drive performance, develop dashboards, and transform complex data into actionable insights.
- Coordinated timely client deliverables and develop engaging reports using various analytical tools such excel, google sheets, and client dashboards.
- Identified process improvement opportunities and potential risks while maintaining communication channels to ensure alignment.
- Fostered clear communication and coordination to create a collaborative work environment by preparing service line scheduled newsletters and all hand meetings.
- Diligently documented meeting outcomes, tracked action items, and managed follow-ups, ensuring timely completion through strategic communication and targeted accountability measures.
- Contributed insights and recommendations to strategic planning through data analysis.
- Designed and implemented user-centric internal branding and web interfaces, streamlining information and enhancing overall user experience.
Sr. Business Operations Specialist, C&W
Google
2021.12 - 2023.06
- Supported IFM Leadership in establishing an SOP for FDOB processed utilizing Lean Six Sigma methods.
- Worked closely with IFM Directors and Business Operations Manager to provide operational leadership support to all aspects of the business that includes strategic initiatives.
- Creatively solved problems to ensure appropriate accountability is maintained with respective workstreams and are operating in an efficient and effective manner.
- Fostered coordination and communication with the leadership team to develop and implement an annual plan for developing a high quality, collaborative work environment.
- Collaborated with counterparts in other elopment of annual business plans, operations plan, stating priorities, timelines and responsibilities.d
- Collaborate with counterparts in other workstreams in order to learn and utilize best operational practices and offer innovation to key clients.
- Collaborated in the development of strategic planning with the leadership team and develop short and long-range operating objectives, policies and programs.
- Ensured consistent delivery of services by maintaining playbooks and communicating new process clearly.
HR Administrator
Synopsys
2019.07 - 2021.10
- Designated team SME for Synopsys Assist IT Service Management (ITSM) platform. Resolved 50-100 tickets monthly, conducted training, and provided consulting to other teams.
- Point of contact for HR related questions and inquiries through emails, HR ticketing System, and incoming calls.
- Responsible for onboarding a fraction of US FTEs, Interns, DTEs, and contractors.
- Audited new hire personal information, job, and compensation for accuracy before processing their account to our Employee Database (EC).
- Collaborated closely with N. America, Europe, Regional HR Ops, HRIS team, Staffing, and IT, to streamline processes and increase productivity.
- Point of contact for Synopsys Assist Training and questions for all US.
- Generated employment and personal information reports upon requests as well as VOE letters.
Education
BA - Graphic Design Studies
San Jose State University
San Jose, CA2017-12
Skills
- Project & Program Management
- Communications
- Cross-functional Collaboration
- Data Analysis
- Strategic planning
- Business workflows
Accomplishments
- Co-led the end-to-end launch of a new SF service center, achieving a record-breaking 3-month construction turn around by managing daily cross-functional syncs, tracking project risks, and accelerating construction compliance. (ABM@Waymo)
- Streamlined the onboarding of a new vendor partner, leading training sessions and cross-functional project handovers to ensure total operational continuity for their incoming team. (JLL@Google)
- Created and led the program framework for MBRs, QBRs, and all-hands presentations, establishing strict production schedules and aggregating cross-functional data for internal and external stakeholders. (JLL@Google)
Certification
Graphic Design
- Design Thinking Training - 2023-2024
Timeline
Business Operations Manager, ABM
Waymo
2025.10 - Current
Associate Program Manager, JLL
Google
2024.10 - 2025.10
Sr. Business Enablement Specialist, JLL
Google
2023.06 - 2024.10
Sr. Business Operations Specialist, C&W
Google
2021.12 - 2023.06
HR Administrator
Synopsys
2019.07 - 2021.10
BA - Graphic Design Studies
San Jose State University