SALLARIT CAMBERO
ALBANY,NY
Summary
Motivated professional with strong work ethic and adaptability. Excels in customer service, multitasking, and time management. Committed to delivering positive customer experiences while quickly mastering new skills in a fast-paced environment.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Scheduling Coordinator
ALBANY MEDICAL CENTER
Albany, New York
12.2025 - Current
- - Processed fair, homebound, and Medicaid hearings for Office of Administrative Hearings and HR, coordinating hearing requests, scheduling, inquiries, aid continuation, emergency screenings, decision reviews, and appellant updates to ensure compliance and timely resolution.
- - Managed fair hearing case processing for Office of Administrative Hearings and HR, prioritizing hearing requests, responding to inquiries, reviewing aid status, screening emergency hearings, communicating decisions, and handling appeals to uphold regulatory standards.
- - Resolved hearing case workflow for Office of Administrative Hearings and HR by processing fair, homebound, and Medicaid hearings, reviewing procedures, scheduling matters by regulatory priority, answering inquiries, communicating decisions, and supporting neutral dispute resolution.
- Coordinated documentation and communication for fair hearing requests, homebound hearings, and Medicaid hearings, ensuring efficient processing and adherence to procedural requirements.
- Contributed to ensuring fair and prompt hearing processes by providing necessary administrative support and coordination.
- Facilitated resolution of cases by managing documentation and communication throughout the hearing process.
- Scheduling hearings, Prioritize based on regulations and legal requirements.
- Handles inquiries, determines aid continuation, and responds related to the hearing process.
- Managed inquiries related to hearings by providing accurate information and assistance to appellants and stakeholders.
- Conducted screening of emergency hearings to assess urgency and ensure proper prioritization of cases.
- Maintaining efficiency and accuracy while ensuring compliance.
- Communicated case information to appellants by providing updates on hearing status and related procedures.
- Oversaw management of fair hearings by coordinating schedules, documentation, and communication with involved parties.
- Handles appeals of decisions made by local social services agencies.
- Facilitated resolution of disputes by maintaining neutrality and ensuring all parties had a fair opportunity to present their case.
- Analyzed and interpreted regulations to ensure correct application during hearing processes.
- - Entered data, audited reports, and tracked provider credentialing expirables in Medical Staff Credentialing Office.
- - Coordinated data entry, report audits, and provider expirables tracking within Medical Staff Credentialing Office to support credentialing workflow.
- - Supported Albany Medical Center departments by handling correspondence, billing, mail distribution, fax processing, and electronic portal messages for insurance companies and patients.
- This involves tasks such as providing information about hearing procedures.
- Reading the decision
- Determination of aid status.
- The office of administrative hearing provides a source of independent administrative law in contested cases.
Shift lead Customer service
Walgreens pharmacy
08.2023 - Current
- SFLs assisted with customer service by answering inquiries and resolving issues.
- SFLs coach and guide team members, ensuring they understand and adhere to store procedures and standards.
- Served as a communication link between management and team, relaying important information and addressing concerns.
- SFL acts as a communication link between management and team members, relaying information and addressing concerns.
- Managed cash handling and register operations to maintain financial accuracy.
- Opened and closed the store, including necessary system startups and cash handling to prepare the store for business.
- Supported store operations by executing various tasks to ensure efficient functioning.
- They assist with receiving and organizing merchandise, maintaining accurate inventory, and ensuring proper pricing and signage.
- Opening and Closing Procedures:.
- SFL acts as a communication link between management and team members, relaying information and addressing concerns.
Mental Therapy Aide
Capital District Psychiatric Center
07.2023 - 04.2024
- Provides direct care services, treatment, rehabilitation, and support to individuals diagnosed with mental illness that receive services in an institutional or community-based setting.
- Provided inpatient psychiatric treatment and rehabilitation to patients with serious and persistent mental illnesses, facilitating symptom stability beyond brief or short-term treatments.
- Assess hazards and prepare plans to respond to emergencies and disasters in order to minimize risk to people and property.
- Facilitated meetings with public safety officials and private companies to review and enhance emergency response plans.
- Coordinated emergency response training for staff, volunteers, and responders, ensuring preparedness and effective response capabilities.
- CDPC has outpatient treatment services for children, adolescents, and adults and also operates three adult community residences. Located in Albany, New York, CDPC is in the center of the service area and is within an hour's drive of the counties served. CDPC employs a psychiatric rehabilitation that encompasses both program-based treatment and centralized skill-building groups to ameliorate symptoms, develop self-esteem, and create successful experiences for our patients. This care, we believe, improves client outcomes, and encourages individuals to develop independence.
Registration/Customer Service
St. Peters Hospital
03.2021 - 08.2023
- Managed incoming calls, registered patients, and obtained necessary consent forms and demographic data to streamline patient flow.
- Acts as liaison between patients and clinical staff, schedules all follow-up appointments at check-out, including ancillary and/or diagnostic tests. Obtains pre-authorizations and referrals
- Maintains patient confidentiality and adheres to HIPAA regulations. Works cooperatively with all team members to always ensure quality patient care
- Collected co-pay at check-in or check-out. Documented monies collected and generated patient receipts.
- Passes charges in accordance with office policies and procedures and Files information into the Electronic Medical Record.
- Communicates respectfully and effectively with providers, clinical staff, colleagues, managers and others and cross covers other areas needed.
- Delivered exceptional customer service while effectively managing multiple priorities and resolving conflicts respectfully.
- Mentored colleagues and scheduled patient appointments to enhance access to care.
- Demonstrated strong leadership skills in team settings.
- Keeping the public informed about potential threats, ongoing incidents, and recovery efforts through various communication channels.
Care Manager
Whitney Young Health Center Health Home
07.2022 - 07.2023
- Collaborated with children, youth, families, and service providers to develop comprehensive health care plans, ensuring ongoing family involvement and provider engagement.
- Engaged children, youth, and families in outreach and enrollment activities to increase program participation.
- Gather assessments and enter documentation that confirms eligibility and identifies the area requiring support services.
- Coordinated with agencies to enhance emergency response effectiveness and ensure timely resource allocation.
- Collaborating with various agencies (public safety, government, non-profits, private sector) to ensure a unified and effective response.
- Led response and recovery operations during emergencies.
- Leading or assisting in on-site response efforts during emergencies, coordinating resources, and facilitating recovery operations.
- Creating and updating emergency management policies and procedures to ensure compliance with regulations and best practices.
- Emergency management job planning, preparing and responding to critical or natural incidents and recovering from emergencies and disasters.
- Assess hazards and prepare plans to respond to emergencies and disasters in order to minimize risk to people and property.
- Responsibilities range from crafting emergency response plans to leading on-site operations during and after incidents.
- The Care Coordinator participates in a multidisciplinary team in partnership with the Clinical staff, Peer Support Counselor, and other appropriate staff.
- These roles involve developing and implementing plans, coordinating with various agencies, and communicating with the public.
- Meet with public safety officials, private companies, and the public regarding emergency response plans.
Care Manager
Northern Rivers Family of Services Health Home
01.2020 - 07.2022
- Duties:
- Assessed the needs of patients and their families; developed individualized Service Plans, arranged and coordinated service delivery to meet patient goals, and monitored the progress of the plans.
- Advocated for patients and liaised with external organizations to secure complementary services.
- Coordinated resource allocation during emergencies to ensure effective response.
- Overseeing the allocation and distribution of resources (personnel, supplies, equipment, funding) during emergencies.
- Incident Review and Improvement.
- Reviewed incident responses to identify improvement areas and integrate lessons learned into future planning.
Mental Health Therapist
Applied behavioral Mental Counseling
Albany, NY
11.2019 - 04.2020
- Executed responsibilities in patient care, focusing on individual needs and treatment plans.
- Monitored patient activities and progress at residence, developed routines to support treatment, supervised for safety, and facilitated communication among patients, staff, and medical personnel.
- Protects communities by coordinating and integrating all activities necessary to build, sustain, and improve the capability to mitigate against, prepare for, respond to, and recover from threatened or actual natural disasters
Medical Scheduler
Compass Health
03.2016 - 11.2019
- Scheduled and canceled medical appointments for patients.
- Facilitated provider referrals by assessing patient needs and coordinating with relevant departments for effective resolution.
- Assisted patients with medications concerns such as Rx, refills.
- Assisted with medical records requests.
- Cultivated strong relationships with mental health patients while ensuring compliance with HIPAA regulations.
- Defined daily responsibilities to streamline workflow and enhance team coordination.
- Collect insurance information. Educate customers about our products and services over Landline.
- Documented customer inquiries by using established best practices.
Case Manager
Comprehensive Health Services
Homestead, FL
05.2018 - 11.2018
- Executed organizational tasks to enhance operational efficiency.
- (Contractual) Coordinated case management and family reunification services for children in an on-site children's residential facility.
- Facilitated the timely release and discharge of children to identified family members or authorized caregiver/custodian and documented the provision of services in each child's case file.
- Conducted assessments per Office Refugee Resettlement (ORR) policies; provided parent training and support, engaging and mentoring parents and children aged 7 to 17.
- Assess hazards and prepare plans to respond to emergencies and disasters in order to minimize risk to people and property.
- Meet with public safety officials, private companies, and the public regarding emergency response plans.
- Organize emergency response training for staff, volunteers, and other responders
- Communicated with the public about potential threats, ongoing incidents, and recovery efforts through various channels.
Front Desk
Jaffe Eye Institute
Miami, FL
01.2016 - 01.2018
- Verified data entry accuracy for admissions, checked patients in and out, scheduled appointments, managed EMR, scanned documents, and updated patient demographics.
- Verified insurance types using Coding's Navient, Availaty, and phone benefits/eligibility to ensure coverage for patients.
- Executed administrative tasks to ensure smooth daily operations.
Education
Bachelor of science - Psychology
Skills
- Microsoft Office product and other computer applications
Certification
OSHA, HIPPA, CPR, Blood borne
Languages
Bilingual: English/ Spanish
Timeline
Scheduling Coordinator
ALBANY MEDICAL CENTER
12.2025 - Current
Shift lead Customer service
Walgreens pharmacy
08.2023 - Current
Mental Therapy Aide
Capital District Psychiatric Center
07.2023 - 04.2024
Care Manager
Whitney Young Health Center Health Home
07.2022 - 07.2023
Registration/Customer Service
St. Peters Hospital
03.2021 - 08.2023
Care Manager
Northern Rivers Family of Services Health Home
01.2020 - 07.2022
Mental Health Therapist
Applied behavioral Mental Counseling
11.2019 - 04.2020
Case Manager
Comprehensive Health Services
05.2018 - 11.2018
Medical Scheduler
Compass Health
03.2016 - 11.2019
Front Desk
Jaffe Eye Institute
01.2016 - 01.2018