Dedicated professional with strong customer service and organizational skills. Committed to enhancing member engagement and ensuring smooth operations.
Strong focus on team collaboration, problem-solving, and delivering results under shifting demands. Skilled in communication. Known for reliability, adaptability, and maintaining high standards.
Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organizational skills.
Overview
34
34
years of professional experience
Work History
Secretary
Elks Lodge #866
Linton, IN
04.2026 - Current
Managed correspondence and communication between members and external stakeholders.
Organized and coordinated events, ensuring smooth execution of lodge activities.
Maintained accurate records of meetings, decisions, and member information.
Assisted in preparing meeting agendas and distributing relevant materials timely.
Facilitated member engagement through responsive communication and support services.
Collaborated with team members to promote a positive lodge atmosphere and culture.
Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
Assisted in event planning and execution for company functions such as conferences, workshops, or social gatherings.
Volunteered to help with special projects of varying degrees of complexity.
Co Owner
Quality Home Inspections
Linton, IN
02.2016 - 11.2021
Oversaw daily operations, ensuring adherence to safety standards and quality control measures.
Streamlined inspection reporting processes, improving turnaround time for client deliverables.
Developed training programs for new inspectors, enhancing team knowledge and inspection accuracy.
Conducted comprehensive home inspections, identifying structural issues and compliance with local regulations.
Mentored employees to improve work performance, promoting professional development and growth within the company.
Cultivated a safe working environment by adhering to workplace safety policies and providing necessary resources for employee wellbeing.
Interacted well with customers to build connections and nurture relationships.
Purchasing Manager
Peabody Energy Coal Company
Farmersburg, IN
04.1999 - 09.2013
Developed and implemented procurement strategies aligned with company goals and market trends.
Negotiated contracts with suppliers to optimize cost savings and improve supply chain efficiency.
Led cross-functional teams in sourcing initiatives, ensuring alignment with operational needs and budget constraints.
Analyzed supplier performance metrics to drive continuous improvement in purchasing processes.
Established strong relationships with vendors to enhance collaboration and mitigate supply chain risks.
Sourced vendors, built relationships, and negotiated prices.
Cultivated strong relationships with vendors to maintain and improve levels of customer service.
Facilitated resolution of vendor disputes and discrepancies.
Co Owner
Marathon Oil Convenience Store
Jasonville, IN
02.1993 - 10.1998
Streamlined inspection reporting processes, improving turnaround time for client deliverables.
Implemented customer feedback mechanisms, driving service improvements and client satisfaction rates.
Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
Maintained compliance with industry regulations and legal requirements through diligent oversight of business practices.
Developed a strong company culture, fostering teamwork and collaboration among staff members.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Education
High School Diploma -
Linton Stockton
Linton, IN
Skills
Office administration
Event coordination
Customer service
Travel coordinator
Communication skills
Telephone skills
Organization
Vendor relations
Affiliations
I'm a member of St. Peter church, St Ann's Society, and Elks Lodge #866
Interests
Sharing travel tips, recommendations, and insights with fellow enthusiasts I just returned from a two week vacation in England I've traveled to Italy, France, Germany, Switzerland, Austria and many times to England