Sally Gaines
Daytona Beach,FL
Summary
Dedicated and focused Office Specialist with experience who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve the desired end results for the school, business, medical office or warehouse as a whole with a positive and friendly attitude. I am seeking a role to continue in this same manner of office employment. I am authorized to work in the US for any employer.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
47
47
years of professional experience
1
1
Certification
Work History
Credit Union Teller and Collections Specialist
Financial Educators Federal Credit Union
Daytona Beach, FL
03.2025 - Current
Bookkeeper
The Home Depot-Daytona Beach, FL
Daytona Beach, FL
10.2017 - 03.2025
- Started as a cashier and then was promoted to Bookkeeper after 9 months. This helped me to understand the regulations and the flow of money. Now I balance the money for the store and if there are any discrepancies, research them until I find what exactly happened and get it resolved. Work directly with the store manager, assistant managers and all supervisors. Also, work with our Human Resources Supervisor so I can fill in for her when she goes on vacation.
- Trained junior staff on bookkeeping software, enhancing team productivity and knowledge sharing.
Personal Caregiver
NA-Daytona Beach, FL
Daytona Beach, FL
02.2017 - 10.2017
- I needed to take care and be with my husband as he became terminally ill due to esophageal cancer, terminal COPD and diabetic neuropathy throughout his body. I never missed a day being with him until the day after he passed away.
Patient Care Coordinator
HearUSA-Ormond Beach, FL
Ormond Beach, FL
01.2016 - 02.2017
- Greeted patients, checked patients in and out, answered the telephone, made appointments, verified patient's insurance, filed all paperwork, ordered supplies, received hearing aids, cleaned hearing aids, typed reports and correspondence for the audiologist.
Receptionist
Masci Corporation-Port Orange, FL
Port Orange, FL
08.2015 - 01.2016
- Answered the telephone, typed correspondence, made copies, faxed and filed paperwork, made copies of engineer and architect plans, received time sheets from workers, worked with other construction and dump truck companies when needed, attended pre-bid and bid meetings for construction jobs and confirmed information when needed through researching all aspects of the construction business.
Receptionist
Vision One-Daytona Beach, FL
Daytona Beach, FL
03.2015 - 08.2015
- Checked in patients, scheduled appointments, answered the telephones, processed patient information and insurance information for the patients.
Office Specialist II
Annsville Elementary School-Taberg, NY
Taberg, NY
10.2007 - 02.2015
- Manage the Main Office for the whole Elementary School, which consist of 190 students, 25 teachers and a principal. Maintained and organized all student records and files. Coordinate all correspondence going through and out of the building between the district office, M-O BOCES (Madison-Oneida County Board of Cooperative Educational Services), other schools, teachers and parents. Process all orders for supplies, books, equipment and petty cash. In charge of security for the school through the use of security cameras and secure entry points. Operate various office machines. Prepare from copy, rough draft, and verbal dictation to the computer, office documents which include but are not limited to letters, memorandums, e-mails, agendas, office forms, federal grants, and reports. Work with the School Tools programs for attendance, student courses, scheduling and report cards. Answer the telephone, take messages and furnished routine information. Keeps a level head under any and all circumstances. Greet all people who enter the building with a smile and a cheery "Good Morning" or "Good Afternoon".
Receptionist
Absolute Foot Care-Camden, NY
Camden, NY
09.2005 - 10.2007
- Checked patients in and out of the office, scheduled appointments, processed insurance information for patients, developed x-rays and filed them, scheduled surgeries, escorted patients to the examining room, answered the telephone, and typed correspondence for the doctor.
In Home Caregiver for my husband
NA-Camden, NY
Camden, NY
09.2004 - 09.2005
- My husband needed to have a personal caregiver, so I quit my job to take care of him full time.
Receptionist
Atlantic Podiatry Associates-Port Orange, FL
Port Orange, FL
02.2004 - 09.2004
- Checked patients in and out of the office, scheduled appointments, processed insurance information for patients, escorted patients to the examining room, and answered the telephone.
Family Caregiver
NA-Port Orange, FL
Port Orange, FL
03.2000 - 02.2004
- Raised my 3 children.
Reservations and Front Desk Clerk
Hawaiian Inn-Daytona Beach Shores, FL
Daytona Beach Shores, FL
09.1999 - 03.2000
- Made arrangements necessary for all reservations of guests to include groups and conventions along with single room check-ins. Coordinated all activities for groups. Ordered all food and drink supplies. Entered all data into the computers. Assisted the front desk clerks when needed and answered the telephone.
General Supply Specialist (GS-09)
Griffiss Air Force Base-Rome, NY
Rome, NY
10.1980 - 08.1992
- Reading, writing and enforcing USAF regulations and policies. Performed specific USAF inspections throughout the Supply Squadron. Held the positions of Squadron Security Manager, War Readiness Center Head Controller, Supply Analysis Chief, Stock Control Chief and Equipment Manager. Researched and ordered aircraft parts worldwide for the aircraft on standby for alert. Receiving section clerk and key punch operator.
Secretary
Walter's Chevrolet Oldsmobile, Inc.-Camden, NY
Camden, NY
06.1978 - 10.1980
- Processed all car and truck sales deals, preformed weekly payroll, cashier, answered the telephone and made service appointments.
Education
Associate in Applied Science - Executive Secretarial Science
SUNY Agriculture And Technological College At Alfred
Alfred, NY05.1978
Regents Diploma - Math and Science
Camden Central School
Camden, NY06.1976
Skills
- Bookkeeping
- Medical Office Experience
- Bank Reconciliation
- Organizational skills
- Payroll
- Medical Scheduling
- Confidentiality and discretion
- Cash handling expertise
- Professionalism and courtesy
- Strong work ethic
Certification
Driver's License
Timeline
Credit Union Teller and Collections Specialist
Financial Educators Federal Credit Union
03.2025 - Current
Bookkeeper
The Home Depot-Daytona Beach, FL
10.2017 - 03.2025
Personal Caregiver
NA-Daytona Beach, FL
02.2017 - 10.2017
Patient Care Coordinator
HearUSA-Ormond Beach, FL
01.2016 - 02.2017
Receptionist
Masci Corporation-Port Orange, FL
08.2015 - 01.2016
Receptionist
Vision One-Daytona Beach, FL
03.2015 - 08.2015
Office Specialist II
Annsville Elementary School-Taberg, NY
10.2007 - 02.2015
Receptionist
Absolute Foot Care-Camden, NY
09.2005 - 10.2007
In Home Caregiver for my husband
NA-Camden, NY
09.2004 - 09.2005
Receptionist
Atlantic Podiatry Associates-Port Orange, FL
02.2004 - 09.2004
Family Caregiver
NA-Port Orange, FL
03.2000 - 02.2004
Reservations and Front Desk Clerk
Hawaiian Inn-Daytona Beach Shores, FL
09.1999 - 03.2000
General Supply Specialist (GS-09)
Griffiss Air Force Base-Rome, NY
10.1980 - 08.1992
Secretary
Walter's Chevrolet Oldsmobile, Inc.-Camden, NY
06.1978 - 10.1980
Regents Diploma - Math and Science
Camden Central School
Associate in Applied Science - Executive Secretarial Science
SUNY Agriculture And Technological College At Alfred