Sally Moore
2700 Ohare Ct,IL
Summary
Dynamic professional with a strong background in healthcare administration at St Thomas Radiology. Expert in organization and customer service, enhancing patient experiences through effective scheduling and communication. Proven ability to maintain meticulous records and foster team collaboration, ensuring operational efficiency and a welcoming environment for patients.
Overview
10
10
years of professional experience
Work History
Receptionist
St Thomas Radiology
St Thomas
05.2018 - 05.2022
- Managed patient scheduling and appointment confirmations to enhance clinic efficiency.
- Assisted patients with check-in procedures, ensuring a welcoming environment.
- Handled telephone inquiries, providing accurate information regarding services and procedures.
- Maintained organized patient records and documentation for seamless operations.
- Trained new reception staff on protocols, fostering team cohesion and operational consistency.
Mammogram Assistant
St Thomas Radiology
St Thomas, Virgin Islands
05.2017 - 05.2022
- Assisted in patient scheduling and coordination of radiology appointments.
- Maintained accurate patient records within electronic health record systems.
- Supported medical staff by preparing examination rooms and ensuring availability of necessary equipment.
- Communicated effectively with patients regarding procedures, insurance, and follow-up care.
Import Broker
Beep
St Thomas, Virgin Islands
01.2012 - 01.2015
- Developed and maintained strong relationships with clients, enhancing customer satisfaction.
- Collaborated with cross-functional teams to align brokerage services with overall business objectives.
Education
No Degree - Marine Biology
Eckerd College
St. Petersburg, FLAssociate of Applied Science - Radiography
College of DuPage
Glen Ellyn, ILCertificate - Massage Therapist
Augusta School of Massage
Augusta, Georgia 12.2017 - 06.2018
Skills
Organization skills
Time management
Telephone skills
Data entry
Verbal and written communication
Customer/Client relations
Data inputting
Office administration
Schedule management
Document management
Professional demeanor
Information protection
Strategic planning
Office equipment operations
Front desk operations
Positive and professional
Multitasking and prioritization
Customer service
Attention to detail
Problem-solving
Punctual and reliable
Team collaboration
Billing and invoicing
Timeline
Receptionist
St Thomas Radiology
05.2018 - 05.2022
Certificate - Massage Therapist
Augusta School of Massage
12.2017 - 06.2018
Mammogram Assistant
St Thomas Radiology
05.2017 - 05.2022
Import Broker
Beep
01.2012 - 01.2015
No Degree - Marine Biology
Eckerd College
Associate of Applied Science - Radiography
College of DuPage