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Sally Anne Powell
Trinidad,Colorado
Work Preference
Summary
Experienced Network Project Coordinator with 11+ years of success supporting telecommunications, ISP, and network infrastructure deployments across enterprise environments. Proven ability to coordinate nationwide implementations involving broadband, Starlink, VSAT, routers, switches, wireless technologies, and low-voltage infrastructure. Skilled in vendor management, project scheduling, stakeholder communication, risk mitigation, deployment tracking, and cross-functional collaboration. Extensive experience partnering with customers, engineers, NOC teams, field technicians, facilities personnel, and service providers to ensure successful site readiness, on-time deployments, and operational excellence.
Overview
5
5
Certification
11
11
years of professional experience
Work History
Network Project Coordinator / Telecommunications Deployment Coordinator
SageNet
Tulsa, OK
01.2019 - 01.2026
- Coordinated nationwide telecommunications and network infrastructure deployments supporting enterprise customers and multi-site implementations.
- Managed deployment projects from initiation through completion, including site surveys, scheduling, equipment logistics, installation coordination, activation, and project closeout.
- Acted as the primary liaison between customers, engineers, network operations teams, field technicians, vendors, carriers, and project stakeholders.
- Coordinated installation schedules and managed project timelines to ensure successful site launches and on-time service delivery.
- Maintained project trackers, deployment documentation, milestone reporting, and operational status updates using Salesforce, SAP, Smartsheet, Excel, ServiceNow, Zendesk, and internal project management systems.
- Managed multiple simultaneous deployment projects while tracking risks, dependencies, escalations, and project deliverables.
- Coordinated ISP, Starlink, VSAT, broadband, router, switch, wireless, and low-voltage infrastructure deployments across diverse customer environments.
- Supported network infrastructure readiness by coordinating site access, landlord approvals, lift requirements, cabling pathways, power requirements, and installation prerequisites.
- Collaborated with project managers, customer success managers, engineering, NOC, activation teams, logistics, sales, and customer teams to ensure seamless implementation and successful service turn-up.
- Resolved project blockers impacting deployment schedules, including shipping delays, site access restrictions, permitting requirements, and technical installation challenges.
- Managed relationships with over 400 field technicians and external vendors, ensuring compliance with project requirements, quality standards, and customer expectations.
- Provided operational reporting, project health monitoring, documentation management, and continuous process improvement support.
- Contributed to the successful completion of large-scale deployment initiatives while maintaining high levels of customer satisfaction and service quality.
Test and Turn Up (TTUP) Lead
SageNet
01.2015 - 01.2019
- Served as the primary escalation point for technicians requiring advanced support during installation, testing, activation, and service turn-up activities.
- Coordinated testing and activation processes for network infrastructure deployments, ensuring services were operational and met customer requirements prior to project completion.
- Provided technical guidance and troubleshooting support for routers, switches, VoIP systems, digital signage, wireless equipment, VSAT, and other network-connected devices.
- Assisted technicians and customers in diagnosing connectivity, configuration, and installation issues to facilitate successful service activation.
- Verified installation documentation, testing results, and completion reports to ensure accuracy and compliance with project standards.
- Collaborated closely with Network Operations Center (NOC), engineering teams, field technicians, and project coordinators to resolve deployment issues and minimize delays.
- Supported workload prioritization and daily operational activities within the TTUP team to maintain service level objectives and customer commitments.
- Contributed to process improvements that enhanced installation quality, activation efficiency, and overall customer experience.
Education
Tulsa Technology Center
Skills
- Eight years of proven success in a remote environment
- High Technical Aptitude
- National or large-scale rollouts
- Network Lifecycle Management
- Project scheduling
- Budget Tracking
- Operational reporting
- Logistics management
- Data management
- Process improvement
- Documentation creation
- Field technician coordination
- Skilled in interpreting complex construction drawings, architectural floor plans, and topographical maps
- Telecommunications infrastructure
- Network infrastructure
- Low-voltage infrastructure
- Risk management
- Issue resolution
- Time management
- SLA requirements
- Contractual deadlines
- Customer relationship management
- Cross-functional team collaboration
- Good telephone etiquette
- Excellent communication
- Friendly, positive attitude
- Self-Directed
Certification
- CCNA - Cisco Certified Network Associate, 01/01/15
- Microsoft MTA Certifications
- Fortinet NSE 1, 2, 3
- Meraki Firewall Certification
- March Networks Camera Certification
- Chat GPT and Open AI data Analysis Excel
Timeline
Network Project Coordinator / Telecommunications Deployment Coordinator
SageNet
01.2019 - 01.2026
Test and Turn Up (TTUP) Lead
SageNet
01.2015 - 01.2019
Tulsa Technology Center