Salma Abdellatif
Edison,NJ
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Bank Teller
Wells Fargo
01.2023 - 06.2024
- Managed customer requests, including cashing checks and money orders, depositing and withdrawing cash, and providing account information.
- Evaluated customer needs and identified appropriate banking solutions.
- Directed customers to personal bankers to open additional accounts or subscribe to further services.
- Evaluated checks to verify endorsements, dates, identification of persons receiving payments, bank names, and overall legality of the documents.
- Followed all bank financial and security regulations and procedures.
Bank Teller
Banque du Caire
08.2020 - 11.2022
- Processed daily client transactions, including deposits, withdrawals, money transfers, loan payments, and selling cashier's checks.
- Accurately maintained records of each transaction and ensured all documentation and paperwork was in place and within compliance.
- Assisted clients with various questions and concerns related to their accounts and bank products.
- Helped customers open and close checking accounts, credit cards, savings accounts, personal loans, and mortgages.
Customer Service Representative
Macy's
10.2017 - 03.2020
- Communicated effectively with clients, employees, and other individuals.
- Answered questions, explained information, and addressed complaints,
knew when to escalate to management - Determined charges for services requested, collected deposit or payment or arranged for billing.
- Resolved customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills.
- Referred unsolved customer grievances to designated departments for further investigation.
Education
Bachelor Degree - Business Administration
Rutgers Business School
Camden, NJ05.2020
Associate of Science - Business Administration
Middlesex College
Edison, NJ05.2018
Skills
- MS office
- Teamwork and collaboration
- Analytical and critical thinking
- Communication management
- Effective planning
Certification
Notary Public License, 04/01/22
Timeline
Bank Teller
Wells Fargo
01.2023 - 06.2024
Bank Teller
Banque du Caire
08.2020 - 11.2022
Customer Service Representative
Macy's
10.2017 - 03.2020
Bachelor Degree - Business Administration
Rutgers Business School
Associate of Science - Business Administration
Middlesex College
Similar Profiles
PATRICIA M. SCHERERPATRICIA M. SCHERER
Regional Bank Private Banker II at Wells Fargo Bank / Wells Fargo AdvisorsRegional Bank Private Banker II at Wells Fargo Bank / Wells Fargo Advisors
Andrew S. HollenbachAndrew S. Hollenbach
Collateral Valuation Analysis at Wells Fargo Home Mortgage and Wells Fargo Bank NACollateral Valuation Analysis at Wells Fargo Home Mortgage and Wells Fargo Bank NA
Laxmikanth ChittampallyLaxmikanth Chittampally
Senior Operational Processor at Wells Fargo India Solution PVT Ltd, Wells FargoSenior Operational Processor at Wells Fargo India Solution PVT Ltd, Wells Fargo
Mayank OberoiMayank Oberoi
Financial Accounting Associate/ Alteryx SME at Wells Fargo International Solutions Private LTD (Wells Fargo)Financial Accounting Associate/ Alteryx SME at Wells Fargo International Solutions Private LTD (Wells Fargo)
Laura BravoLaura Bravo
Patient Intake Representative at JFK Advanced Medical ImagingPatient Intake Representative at JFK Advanced Medical Imaging