Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Salma Elgebally

South Plainfield

Summary

Engineering student with a strong background in customer service and organization, gained at Marshalls. Great at managing high-stress situations, experienced in verbal communication and time management. I am able to engage customers and enhance store appeal, to ensure a positive shopping experience. Phone experience gained from working as a secretary at rutgers. Fluent in two languages, enhancing client interactions.

Overview

3
3
years of professional experience

Work History

Secretary

Rutgers University
09.2024 - Current
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files.
  • Answered the phone and enthusiastically greeted callers.
  • Scheduled appointments and checked students in for advising appointments.

Sales Associate

Marshalls & HomeGoods
06.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Sales Associate

Nordstrom
06.2022 - 08.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Education

Bachelor of Engineering - Engineering

Rutgers University
New Brunswick, NJ
05-2028

High School Diploma -

South Plainfield High School
South Plainfield, NJ
06-2024

Skills

  • Customer service
  • Verbal and written communication
  • Organization
  • Teamwork and collaboration
  • Fluent in two languages
  • Time management

Accomplishments

  • Deans list- Fall 2024
  • Presidents Education Award

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Secretary

Rutgers University
09.2024 - Current

Sales Associate

Marshalls & HomeGoods
06.2023 - Current

Sales Associate

Nordstrom
06.2022 - 08.2022

Bachelor of Engineering - Engineering

Rutgers University

High School Diploma -

South Plainfield High School