Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Salma Essa

Tustin,CA

Summary

Dynamic professional with a strong background in customer service. Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering collaborative and adaptable workplace.

Overview

8
8
years of professional experience

Work History

Assistant Manager

Ralphs Deli
04.2022 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored sales, increasing accuracy, and reducing discrepancies.

Babysitter

Private
01.2017 - 03.2022
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities.
  • Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
  • Maintained a clean and organized environment to ensure the well-being of children under care.

Education

No Degree - Continuing Education

Santa Ana College
Santa Ana, CA
05-2027

High School Diploma -

Betaygo
Asmara, Eritrea
05-1995

Skills

  • Customer service
  • Team building
  • Employee training
  • Sales management
  • Inventory control
  • Problem solving
  • Team motivation

Languages

Arabic
Full Professional
English
Professional Working
Tigrinya
Full Professional

Timeline

Assistant Manager

Ralphs Deli
04.2022 - Current

Babysitter

Private
01.2017 - 03.2022

No Degree - Continuing Education

Santa Ana College

High School Diploma -

Betaygo

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Salma Essa