Salma Hamed
Sunnyside,New York
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Sharp Pharmacy Intern with passion for clinical and hospital pharmacy and committed to delivering best-in-class service to customers of diverse backgrounds. Versed in all areas of pharmacy operations. On track to graduate with Bachelor's of Arts degree.
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
5
5
years of professional experience
Work History
Medical Assistant
Dr. Hazem Ali
03.2024 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, and prepared for physician examinations.
- Took patient's vitals (heart rate and blood pressure), examined heart and lungs using stethoscope
- Administered vitamin B12 injections
- Prepared patients and conducted electroencephalograms (EEG) on patients
- Performed SUDO test for diabetic neuropathy
- Performed medical records management, including filing, organizing and scanning documents.
Office Manager
Jackson Heights Wellness Chiro, P.C.
03.2023 - 11.2023
- Handled sensitive patient information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing patient inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- Typed and updated medical reports, managed accounts, and generated reports for company database.
- Communicated with medical insurance representatives to dispute denial of patient's bill payments
- Corrected previously denied bills and resent them to insurance for payment to the office.
Pharmacy Intern
E-Z Pharmacy & Surgical
06.2021 - 06.2023
- Expanded knowledge of various medication classes through continuous learning from experienced pharmacists and attending relevant training sessions.
- Provided friendly customer service at drop-off and pick-up counters.
- Developed strong relationships with healthcare providers by effectively communicating about prescription-related matters and collaborating on patient care plans when necessary.
- Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Monitored inventory levels and notified pharmacist of items requiring reorder.
- Managed drug and supply inventories.
Physician Shadow
Mercy Medical Care
06.2019 - 08.2019
- Developed effective communication skills while interacting with diverse patient populations daily.
- Maintained strong focus on infection control practices throughout all aspects of patient care delivery.
- Contributed to positive healthcare environment by fostering strong relationships with colleagues and patients.
- Observed doctor-patient interaction, taking notes and assisting with paperwork when necessary and appropriate.
Office Assistant Intern
Trust Tax & Insurance Brokerage
06.2019 - 08.2019
- Completed clerical tasks such as filing, copying, and distributing mail.
- Proofread papers, letters and marketing materials to identify mistakes for quality control.
- Assisted with daily office tasks, contributing to a well-run work environment.
- Handled sensitive information discreetly while maintaining strict confidentiality protocols.
- Answered incoming phone calls and transferred to staff members or provided requested information.
- Managed incoming calls and email correspondence professionally, addressing inquiries promptly and accurately.
- Provided excellent customer service, resolving client concerns efficiently and effectively.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Education
Bachelor of Arts - Biological Sciences
CUNY Hunter College
New York, NY06.2024
Associate of Arts - Liberal Arts And Sciences
Bard College
Hudson, NY06.2020
Skills
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- Vital signs monitoring
- Direct Patient Care
- Clinical Documentation
- Patient-focused care
- Data Entry
- Reliable team player
- Procedure Assistance
- Electronic Medical Records
- Sterilization techniques
- Adaptable
- Trustworthy companion
- Fluent in 2 languages
- Medical Billing
- Conversant in 4 languages
- Organizational Skills
- Clear oral/written communication
- Document Management
- Report Writing
- Medication preparation
- Medication Distribution
- Patient Privacy Protection
- Self-motivation and discipline
- Confidentiality and Privacy
- Patient Communication
- Clinical Observation
Debate team member from middle school through high school
I have been on the debate team since the 6th grade in middle school through to my senior year in high school. Competed and placed in several local, city, state and national tournaments. Gained immense experience writing speeches to defend both sides of a resolution.
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
Spanish
Limited Working
Turkish
Elementary
Timeline
Medical Assistant
Dr. Hazem Ali
03.2024 - Current
Office Manager
Jackson Heights Wellness Chiro, P.C.
03.2023 - 11.2023
Pharmacy Intern
E-Z Pharmacy & Surgical
06.2021 - 06.2023
Physician Shadow
Mercy Medical Care
06.2019 - 08.2019
Office Assistant Intern
Trust Tax & Insurance Brokerage
06.2019 - 08.2019
Bachelor of Arts - Biological Sciences
CUNY Hunter College
Associate of Arts - Liberal Arts And Sciences
Bard College
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