Summary
Overview
Work History
Education
Skills
Timeline
Generic

Salma Nassiri

Calabasas,CA

Summary

Current student at CSU- Northridge. Hard-working, dedicated, an ambitious receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth through outstanding efforts in social media platforms for marketing.

Overview

5
5
years of professional experience

Work History

Sales Associates

Malibu Sky
08.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Medical Receptionist

The Pediatric Group Of Southern Ca
03.2023 - 07.2024
  • Answered phones promptly and directed calls appropriately.
  • Scheduled patient appointments, verifying accuracy of appointment times with providers.
  • Verified insurance coverage for appointments and collected co-payments as required.
  • Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.

Server and Cashier

Furnsaj Bakery & Restaurant
10.2022 - 03.2023
  • Provide excellent customer services
  • Greet customers and present menus
  • Make suggestions based on their preferences
  • Take and serve food/drinks orders.

Receptionist/Membership Services

Flex Gym
02.2022 - 10.2022
  • Marketed and sold memberships, add-on services, and nutritional supplement lines
  • Kept current records of staff member's availability
  • Scheduled personal training sessions and maintained/updated appointment calendars
  • Opened and closed the gym
  • Cleaned and sterilized the equipment multiple times throughout the shift
  • Greeted customers as soon as they came in the door.

Front Desk Receptionist

Calabasas Country Club
06.2021 - 02.2022
  • Monitored incoming calls with a pleasant and professional voice
  • Maintained a tidy reception area and cleanliness of all gym equipment
  • Ensured front desk was well attended at all times
  • Assisted the Duty Manager in maintaining the gym.

Senior Sales Representative

Journeys
10.2019 - 02.2022
  • Established personal connections with customers, exceeding customer service expectations
  • Maintained an average of $1200 in client sales each month.

Education

Bachelor of Arts - Business Administration And Management

California State University - Los Angeles
Los Angeles, CA

Skills

  • Customer service
  • Technology communication skills
  • Computer literacy
  • Time management
  • Dependability
  • Ability to work under pressure
  • HIPAA Compliance
  • Excellent management with social media platforms

Timeline

Sales Associates

Malibu Sky
08.2024 - Current

Medical Receptionist

The Pediatric Group Of Southern Ca
03.2023 - 07.2024

Server and Cashier

Furnsaj Bakery & Restaurant
10.2022 - 03.2023

Receptionist/Membership Services

Flex Gym
02.2022 - 10.2022

Front Desk Receptionist

Calabasas Country Club
06.2021 - 02.2022

Senior Sales Representative

Journeys
10.2019 - 02.2022

Bachelor of Arts - Business Administration And Management

California State University - Los Angeles

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Salma Nassiri