Salma Reyes
Texas Titles Services
Houston
1
Language
6
years of professional experience
Dynamic professional with a proven track record at Texas Titles Services, excelling in customer service and office administration. Expert in maintaining accurate records and optimizing workflows, enhancing efficiency. Strong verbal and written communication skills complemented by effective organization and file management, ensuring timely responses and improved client satisfaction.
Work History
Secretary
5 Years 7 Months- Maintained accurate records and documentation for title transactions.
- Assisted clients with inquiries, ensuring prompt and professional responses.
- Utilized office software to streamline data entry and reporting processes.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Scheduled appointments and conducted follow-up calls to clients.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
Shop Helper
11 Months- Assisted technicians with vehicle repairs and maintenance tasks, ensuring operational efficiency.
- Organized shop inventory and tools, optimizing workspace for productivity.
- Maintained cleanliness and safety standards in the repair environment to support team effectiveness.
- Collaborated with team members to streamline workflow processes, enhancing service delivery times.
- Supported team members in achieving project goals through effective communication and collaboration.
Education
Certified Mechanic - Auto Mechanic
Skills
Customer service
Verbal and written communication
Office administration
Organization
Keyboarding skills
File management
Languages
Spanish
Native or Bilingual
Timeline
Shop Helper
Saul's Auto Repair
06.2024 - 05.2025Read More
Secretary
Texas Titles Services
10.2020 - 05.2026Read More
Lone Star College
Certified Mechanic from Auto Mechanic
Read More