Salma Shah
Blaine
Summary
Experienced in pharmacy operations with a focus on medication preparation and prescription verification. Demonstrated ability to process insurance claims and handle billing inquiries, ensuring compliance with HIPAA regulations. Maintained organized pharmacy workspace while assisting pharmacists in filling prescriptions accurately and efficiently. Engaged in continuing education to stay updated on pharmacy practices and technology, contributing to overall operational effectiveness.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Rite Aid Pharmacy
Blaine
11.2011 - Current
- Received payment from customers and processed credit card transactions when necessary
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
- Maintained a clean and organized pharmacy workspace, adhering to safety and hygiene standards.
- Assisted pharmacists in filling prescription orders accurately and efficiently.
- Processed insurance claims and handled billing inquiries to ensure customer satisfaction.
- Verified prescriptions and drug labels, documents and packages.
- Answered telephones to respond to questions or requests.
- Entered prescription information into computer databases.
- Prepared and processed medical insurance claim forms and records.
- Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
- Supported pharmacy operations by answering phone calls and directing queries appropriately.
- Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
- Participated in pharmacy inventory management, including tracking expiration dates and removing outdated medications.
- Participated in continuing education and training to stay current with pharmacy practices and technology.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Assisted pharmacists in filling prescriptions accurately and efficiently.
Education
Pharmacy
Rite Aid Tech Program
Blaine, WASkills
- Medication preparation
- Prescription verification
- Data entry
- Insurance processing
- Customer service
- Payment processing
- Communication skills
- Billing inquiries
- Time management
- Attention to detail
- Problem solving
- Confidentiality and HIPAA
- HIPAA
- Insurance billing
- Labeling prescriptions
- Problem-solving skills
- Insurance verification
- FDA and HIPAA compliance
- Interpreting and processing medication orders
- Answering customer questions
- Medication dispensing
- Prescription filling
- Receiving incoming supplies
- Patient confidentiality
- Processing payments
- Proper labeling
- Pharmacy ethics
Certification
- Ptcb :Certification #: 10097093
References
References available upon request.
Timeline
Pharmacy Technician
Rite Aid Pharmacy
11.2011 - Current
Pharmacy
Rite Aid Tech Program