Summary
Overview
Work History
Education
Skills
Certification
Languages
Affiliations
Timeline
Generic

Salma Singer

Mount Prospect, IL,IL

Summary

Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Cosmetologist

Gold Coast Salon
Chicago, IL
04.2024 - Current
  • Maintained accurate records of customer services provided.
  • Developed a loyal client base through excellent customer service.
  • Collaborated with other professionals in the beauty industry.
  • Trained new staff members on salon policies and procedures.
  • Engaged positively with clients to deliver memorable customer experiences that resulted in repeat business.
  • Backed up reception desk by answering phones, scheduling appointments and processing payments.
  • Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
  • Fostered clean and sanitary work environment to protect customers and staff from infection.

Cosmetologist

Hairloft
Chicago, IL
04.2022 - 03.2024
  • Provided consultations to clients on beauty treatments, products and services.
  • Maintained cleanliness of salon equipment and tools.
  • Attended continuing education classes to stay up-to-date with trends in the industry.
  • Assisted senior stylists with complex color formulations.
  • Trained new staff members on salon policies and procedures.
  • Engaged with customers by providing friendly conversation during services.
  • Backed up reception desk by answering phones, scheduling appointments and processing payments.
  • Designed cleaning schedules and organizational systems for treatment and sales areas.
  • Introduced customers to cutting-edge beauty trends and products where applicable.
  • Responded to customer inquiries by phone, email, and in person.

Education

Cosmetology - Cosmetology

Paul Mitchell The School
Chicago, IL
07-2016

Skills

  • Product expertise
  • Sales expertise
  • Relationship building and management
  • Payment processing expertise
  • Continuing education
  • Scheduling appointments
  • Psychology
  • QuickBooks proficiency
  • Reflective listening
  • Cosmetics selection assistance
  • Client consultation
  • Investment product sales
  • Social skills
  • Client loyalty building

Certification

  • Currently working toward Coursera certification in cosmetic product development, formulation, and regulation
  • Licensed Cosmetologist in the state of Illinois

Languages

English
Native/ Bilingual
Spanish
Professional
Arabic
Limited

Affiliations

  • Continuing education and professional skills
  • Community awareness
  • Family and friendly oriented
  • Active lifestyle

Timeline

Cosmetologist

Gold Coast Salon
04.2024 - Current

Cosmetologist

Hairloft
04.2022 - 03.2024

Cosmetology - Cosmetology

Paul Mitchell The School
Salma Singer