Open To Work
Salma Valerio Leon
Work Preference
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
1
1
Certification
5
5
years of professional experience
Work History
General Manager
Panda Express
Las Vegas, Nevada
03.2023 - Current
- Oversaw restaurant operations, enhancing service delivery and customer satisfaction through effective team coordination.
- Managed daily business operations, focusing on budgeting, staffing, scheduling, and inventory control to support overall business objectives.
- Coordinated staff schedules for optimal coverage during peak hours to enhance efficiency.
- Managed inventory levels to optimize product availability and minimize waste.
- Resolved customer complaints promptly while maintaining high service quality standards.
- Trained employees on duties, policies, and procedures to ensure compliance and effectiveness.
- Implemented customer feedback systems to gather insights for improving dining experiences.
- Tracked monthly sales, generating reports that informed strategic business development initiatives.
Service Crew Member
Burger King
North Las Vegas, Nevada
06.2021 - 08.2021
- Welcomed customers and delivered attentive service to improve overall experience.
- Greeted and served guests, enhancing customer loyalty through warm interactions.
- Processed customer transactions accurately, facilitating smooth and efficient checkouts.
Education
High School Diploma -
Sunrise Mounatin High School
Las Vegas, NV05-2022
Skills
- Restaurant operations
- Financial oversight
- Budgeting
- Inventory control
- Sales analysis
- Operational efficiency
- Service optimization
- Customer experience enhancement
- Staff training
- Staff scheduling
- Problem solving
- Effective communication
Certification
- Nevada Seal of Biliteracy
Languages
- Spanish
- English
Timeline
General Manager
Panda Express
03.2023 - Current
Service Crew Member
Burger King
06.2021 - 08.2021
High School Diploma -
Sunrise Mounatin High School