Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Salman Ahmed

Hamtramck

Summary

Dynamic operations leader with experience managing teams, improving service delivery, and ensuring compliance in fast-paced environments. Proven track record of enhancing customer satisfaction, supervising staff performance, and driving operational excellence through strong leadership and strategic problem-solving.

Overview

4
4
years of professional experience

Work History

Valet Attendant Supervisor

Metro Valet Parking
Detroit, Michigan
08.2024 - Current
  • Trained new attendants on safety protocols and customer service standards.
  • Coordinated with clients to manage special requests and VIP services.
  • Monitored parking lot operations for safety and compliance issues.
  • Resolved guests' problems with valet service to maintain brand loyalty and minimize disruptions.
  • Managed VIP arrivals and departures with smooth and professional approach.
  • Ensure that all vehicles are parked in a safe, secure, and organized manner.
  • Perform daily checks of equipment such as radios, keys, ticketing systems.

Fulfillment Center Associate

Amazon
Pontiac, Michigan
06.2024 - 09.2024
  • Reviewed items for quality assurance prior to customer shipment.
  • Managed operation of material handling equipment like conveyors and scanners.
  • Conducted inspections for damages on items before dispatch.
  • Ensured compliance with safety standards by maintaining a clean work environment.

Enterprise Sales Manager

Bengal Enterprise Inc
Detroit, MI
07.2022 - 06.2024
  • Resolved complex sales challenges by applying strategic problem solving skills.
  • Addressed and resolved customer concerns, ensuring seamless service delivery.
  • Streamlined package shipping processes to enhance efficiency and customer satisfaction.
  • Developed and executed strategic sales plans to drive revenue growth.
  • Cultivated relationships with key enterprise clients to enhance customer loyalty.

Education

High School Diploma - Technology Information System And Analytics

WSU, Mike Ilitch School of Business
Detroit, MI
05.2029

Skills

  • Effective Communication
  • Problem-Solving Skills
  • Time Management
  • Customer Relationship Management
  • Sales presentations
  • Sales process optimization

Languages

English
Native or Bilingual
Arabic
Full Professional
Hindi
Full Professional
Spanish
Elementary
Bengali
Native or Bilingual
Urdu
Professional Working

Timeline

Valet Attendant Supervisor

Metro Valet Parking
08.2024 - Current

Fulfillment Center Associate

Amazon
06.2024 - 09.2024

Enterprise Sales Manager

Bengal Enterprise Inc
07.2022 - 06.2024

High School Diploma - Technology Information System And Analytics

WSU, Mike Ilitch School of Business