Salman Shah
IT Specialist
Washington,Washington DC
Summary
Adept IT Specialist with a proven track record at Microsoft Corporation, enhancing system efficiency and user satisfaction. Expert in configuring hardware/software and skilled in interpersonal communication. Achieved significant network uptime, demonstrating analytical thinking and technical prowess. Balances creative problem-solving with effective teamwork to deliver results.
Overview
3
3
years of professional experience
Work History
IT Specialist
Microsoft Corperation
07.2021 - Current
- Configured hardware, devices, and software to set up work stations for employees.
- Managed hardware and software inventory, ensuring timely updates and replacements as needed.
- Maintained servers and systems to keep networks fully operational during peak periods.
- Provided exceptional customer service by promptly addressing problems reported by endusers.
Education
Bachelor - IT
Central Washington University Ellensburg
Central Washington University 400 E.04.2021
Skills
- Technical skills (Programming languages, software proficiency)
- Creative skills (Writing, design, art)
- Interpersonal skills (Communication, teamwork, leadership)
- Problem-solving skills (Analytical thinking, adaptability)
- Language skills (Spoken languages, translation)
- Other skills (Time management, public speaking, event planning
)
Timeline
IT Specialist
Microsoft Corperation
07.2021 - Current
Bachelor - IT
Central Washington University Ellensburg
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