Salome A. Caro Duverge
Miami,FL
Summary
Goal-oriented Store Assistant Manager with 9 years of experience in the retail industry whose primary focus is on the Store's Overall Engagement to drive profitable sales, and expand the customer base, while exceeding customer expectations. Offering keen attention to detail and strong decision-making skills to manage multiple concurrent tasks. Self-motivated work ethic with the ability to perform effectively in independent or team environment.
Overview
9
9
years of professional experience
1
1
Certification
Work History
ASSISTANT STORE MANAGER
TJX-MARSHALLS
10.2019 - Current
- Staffing and scheduling all service areas
- Hiring and developing of associates in service areas
- Observation/Validation/Demonstrates - highly satisfied customer experience behaviors
- Train and develop associates as to Front end Best Methods
- Develop associate awareness of operational practices
- Motivational Programs: ensuring high level of awareness/ participation in company programs
CUSTOMER EXPERIENCE/ MERCHANDISE COORDINATOR
TJX-MARSHALLS
07.2016 - 10.2019
- Responsible for promoting highly satisfied customer experience
- Coordinators oversee a team of associates throughout the store, ensuring the education and execution of all policies and procedures and the promotion of loyalty programs
CASHIER
TJX-MARSHALLS
10.2015 - 07.2016
- Responsible for delivering a highly satisfied customer experience demonstrated by engaging and interacting with all customers and embodying our REACH philosophy
Education
BACHELOR'S DEGREE - Business Administration Management
FLORIDA INTERNATIONAL UNIVERSITY
07.2019
Skills
- Bilingual: Spanish and English
- Microsoft Word
- Microsoft PowerPoint
- Microsoft Outlook
- Photoshop CS5
- Flash CS6
- Graphing Design
- Illustrator
- Multi-tasker
- Communication
- Problem Solver
- Time Management
Leadership Experience
- Member, Student Government Association, 08/01/15, 04/01/17
- Community Service Chair, Florida College System SGA, 08/01/16, 04/01/17
- Intern, Tech Squad | Braddock High School Information Technology Magnet Program, 06/01/14, 08/01/14
Certification
Microsoft Office
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
ASSISTANT STORE MANAGER
TJX-MARSHALLS
10.2019 - Current
CUSTOMER EXPERIENCE/ MERCHANDISE COORDINATOR
TJX-MARSHALLS
07.2016 - 10.2019
CASHIER
TJX-MARSHALLS
10.2015 - 07.2016
BACHELOR'S DEGREE - Business Administration Management
FLORIDA INTERNATIONAL UNIVERSITY
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