Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Salomon Solano Dionicio

Tulsa,OK

Summary

Accomplished business owner with experience managing and motivating professionals to achieve and surpass company targets. Reliable Seller with expertise in online selling, inventory management and complaint handling. Offering 3 year background building and managing online stores and marketing products to prospective customers. Customer-oriented individual dedicated to expertly resolving customer issues and complaints.

Overview

7
7
years of professional experience

Work History

Amazon FBA Seller

Amazon
01.2020 - Current
  • Conducted retail arbitrage to build inventory for resale via online platforms.
  • Built professional and trusting relationships with key customers and leveraged existing relationships via social media.
  • Developed strategic online and offline partnerships to support fulfillment and direct sales programs.
  • Resolve customer disputes courteously to enhance customer satisfaction.
  • Directed implementation of strategic business plans to achieve goals and objectives
  • Utilized analytic tools to optimize product listings and improve customer experience.
  • Conducted market research and analyzed competitors to identify opportunities and maintain competitive edge.

Automotive Technician

Group 1 Auto
07.2018 - 03.2023
  • Managed and motivated employees to be productive and engaged in work.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Corrected faults and maximized performance by rebuilding systems and individual components.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.

Money Center Associate

Walmart
07.2016 - 07.2018
  • Oversaw, balanced and managed change fund to facilitate customer transactions.
  • Performed cash, card and check transactions to complete customer purchases.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Processed refunds and exchanges in accordance with company policy.

Education

Bachelor of Science - Supply Chain Management

Northeastern State University
Tahlequah, OK
05.2025

Associate of Science - Business Administration

Tulsa Community College
07.2023

Skills

  • Customer Loyalty
  • Item Scanning
  • Financial Tracking
  • Administrative Oversight
  • Operational Efficiency
  • Strategic Vision
  • Shipping Management
  • Demographics Information
  • Product Sourcing
  • Retail Arbitrage
  • Online Marketing
  • Fluency in Spanish

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.
  • Compiled inventory lists and worked with vendors for product pricing and special orders. Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.

Languages

Spanish
Native or Bilingual

Timeline

Amazon FBA Seller

Amazon
01.2020 - Current

Automotive Technician

Group 1 Auto
07.2018 - 03.2023

Money Center Associate

Walmart
07.2016 - 07.2018

Bachelor of Science - Supply Chain Management

Northeastern State University

Associate of Science - Business Administration

Tulsa Community College

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Salomon Solano Dionicio