SALONI PATEL
Lake Buena Vista,FL
Summary
Motivated healthcare professional with a strong foundation in clinical operations, team collaboration, and process optimization. Demonstrated leadership through sorority executive roles, and consistent delivery of results in high-paced medical environments. Seeking to leverage a healthcare background and administrative experience to transition into business leadership and operations management.
Overview
12
12
years of professional experience
Work History
Medical Assistant
Windermere Medical Center
Orlando, USA
02.2024 - Current
- Collaborate with multidisciplinary teams to enhance patient flow and satisfaction, contributing to streamlined clinic operations in four departments: Urgent Care, Internal Medicine, Pediatrics, and Phlebotomy.
- Execute diagnostic tests and manage complex patient cases, demonstrating advanced attention to detail and compliance.
- Spearhead improvements in patient data management and scheduling, reducing wait times, and enhancing clinic efficiency.
- Provide emotional support and empathetic care, improving patient retention and satisfaction scores.
- Administered injections, medications and treatments as directed by the physician.
- Responded to patient callbacks and phone-in prescription refill requests.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
Medical Assistant
Cardiac Clinic
Kissimmee, USA
03.2023 - 05.2024
- Supported eight cardiologists in a high-volume clinic through strategic scheduling and pre-visit planning.
- Conducted EKGs, INRs, and patient triage, contributing to timely clinical decision-making and improved outcomes.
- Ensured HIPAA-compliant data management and efficient record-keeping during a busy operational cycle.
- Interviewed and engaged patients to obtain medical history, chief complaints, and vital signs.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Marketing Manager
BollyoodEventsFL
Orlando, FL
03.2013 - 05.2024
- Developed and implemented comprehensive marketing strategies to create awareness of the company's business activities.
- Created content for promotional materials, including brochures, flyers, and websites.
- Coordinated marketing events to showcase product and service offerings.
- Assisted in developing pricing strategies that maximize profits while maintaining customer loyalty.
- Developed creative ways to engage audience members while presenting live concerts and events.
- Introduced keynote speakers and other presenters at events.
- Oversaw all aspects of event production from conception through completion.
Education
M.S. - Biomedical Sciences
Nova Southeastern University
Orlando, FL12.2021
B.S. - Health Sciences
University of Central Florida
Orlando, FL08.2020
High School - Center for International Studies
Dr. Phillips High School
Orlando, FL05.2016
Skills
- Public Speaking
- Leadership
- Digital Marketing
- Social Media Management
- EMR Systems
- Medical Billing
- Patient Triage
- Phlebotomy
- HIPAA Compliance
- Microsoft Office Suite
- Google Workspace
- Patient care
- Data management
- HIPAA compliance
- Patient communication
- Team collaboration
- Customer service
- Health information management
Leadership Experience
- Vice President of Administration & Finance, Panhellenic Council, University of Central Florida, Oversaw financial planning, record-keeping, and administrative strategy for 12 UCF sororities., Strengthened inter-organizational collaboration through budget management and effective communication.
- Kappa Delta Sorority Member, Raised over $91,000 for Prevent Child Abuse America and Children’s Home Society of Florida., Led philanthropic and community engagement events to drive awareness and support.
Skills Certifications
Public Speaking, Leadership, Digital Marketing, Social Media Management, EMR Systems, Medical Billing, Patient Triage, Phlebotomy, HIPAA Compliance, Microsoft Office Suite, Google Workspace, CPR, Basic HIPAA Privacy and Security, Privia One Certified, Bilingual in [Specify languages, e.g., English and Gujarati]
Languages
English
Native/ Bilingual
Gujarati
Native/ Bilingual
Hindi
Native/ Bilingual
Timeline
Medical Assistant
Windermere Medical Center
02.2024 - Current
Medical Assistant
Cardiac Clinic
03.2023 - 05.2024
Marketing Manager
BollyoodEventsFL
03.2013 - 05.2024
M.S. - Biomedical Sciences
Nova Southeastern University
B.S. - Health Sciences
University of Central Florida
High School - Center for International Studies
Dr. Phillips High School
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