Xavier Ramos

• Provided exceptional customer service, fostering positive relationships to enhance guest experience.
• Maintained cleanliness and organization of the bar area, adhering to health and safety regulations.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
• Kept bar presentable and well-stocked to meet customer needs.
• Followed alcohol awareness procedures for preventing excessive guest intoxication.

Supervised daily kitchen operations to ensure adherence to food safety and cleanliness standards.

• Trained staff on food preparation techniques and efficient service protocols.
• Managed inventory levels, reducing waste through effective stock rotation practices.
• Checked and tested foods to verify quality and temperature
• Was able to handle the line solo while also maintaining an orderly wait time for customer satisfaction.