Salvador Barraza
El Paso,TX
Summary
Adept Premises Technician with a proven track record at AT&T, enhancing network reliability and customer satisfaction through expert fiber optic splicing and exceptional service. Skilled in collaborative projects, I significantly improved system performance and efficiency. My hands-on experience and customer-centric approach have consistently exceeded expectations, showcasing my commitment to excellence in telecommunications.
Overview
9
9
years of professional experience
Work History
Premises Technician
AT&T
El Paso, TX
05.2015 - Current
- Provided exceptional customer experiences while installing or repairing services in both residential and commercial settings.
- Maximized team productivity through collaboration with colleagues on complex installation or repair projects.
- Demonstrated flexibility in adapting to changing client needs or project requirements without sacrificing quality or efficiency.
- Optimized network reliability through meticulous attention to detail when performing cable routing, splicing, termination, and testing tasks.
- Prevented future service disruptions by identifying potential issues during routine maintenance checks and taking proactive measures to address them.
- Enhanced system performance for clients through regular maintenance of network infrastructure and equipment.
- Maintained company vehicle and company equipment.
- Exceeded client expectations for promptness in completing assignments while maintaining the highest level of workmanship standards.
Education
Diploma -
Socorro High-school
El Paso, TXSkills
Fiber Optic Splicing
Hand-tool proficiency
Customer service experience
Management experience
Network configuration
Telecommunications Knowledge
Hardware Installation
Electrical Wiring
System Maintenance
VoIP Systems
Languages
Spanish
Timeline
Premises Technician
AT&T
05.2015 - Current
Diploma -
Socorro High-school